Source: https://tendernation.io/opportunities/01a13c2a-b628-7133-94f4-7f9e72c7cf93/award-of-telephony-support-and-maintenance awarded GB open procedure Suitable for SMEs # Award of Telephony Support and maintenance [North Tyneside Council](https://tendernation.io/buyers/north-tyneside-council) Estimated value £48,500 Published 7 Aug 2018 Deadline Closed 23 Mar 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender ### AWARD ONLY OF:- Support and maintenance for the Authority's Telephony in particular with SIP migration which is a change to the provision of the telephone lines to NTC. We currently have 180 Featurenet 1000 phone lines, 120 into Quadrant and 60 into Killingworth which carry all of NTC's phone calls. BT's Featurenet 1000 will be end of life in 2020 so in advance of this the Authority is migrating to SIP. The current Featurenet contract includes line rentals plus call. SIP trunking is the service that's in the fast process of replacing ISDN lines. It's a telephony service that's IP-based, which means you can conjoin voice and data services in order to make your business' telecoms more economically efficient. ## CPV classification Maintenance of information technology equipment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/a771fcf9-c76c-4a73-b2a2-e13939d9f592) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile North Tyneside Council: past awards and live tenders](https://tendernation.io/buyers/north-tyneside-council) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance) ## More tenders like this [QW Planned and Reactive Facilities Management Services · Qualifications Wales · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15552-1c32-72a6-a86e-45f144e2f84b/qw-planned-and-reactive-facilities-management-services) [Provision of Playground Services · Together Housing Association Limited · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a154e4-48d5-7218-a766-82a2175c6300/provision-of-playground-services) [ESTH - Lift Maintenance PPM & Reactive · Epsom and St Helier University Hospitals NHS Trust · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15476-6399-72fd-bd84-a9ca0f25a632/esth-lift-maintenance-ppm-reactive) [Gas Boiler Services · Maidstone and Tunbridge Wells NHS Trust · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15408-a8ed-726c-bb19-21f575ae5ba0/gas-boiler-services) [Repair and maintenance services – Calamiteitenwerkzaamheden rioolwaterpersleidingen · Waterschap Noorderzijlvest · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a15183-754c-70bf-bff4-46d38ff6fb78/netherlands-repair-and-maintenance-services-calamiteitenwerkzaamheden-rioolw) [Repair and maintenance services of personal computers – Абонаментно и сервизно обслужване на офис техника : компютри, преносими компютри, принтери, скенери, копирни машини, монитори, UPS устройства, модеми, рутери и др., включително доставка на резервни части, материали и консумативи за офис техниката за срок от 12 месеца · ТЕРИТОРИАЛНО ПОДЕЛЕНИЕ "ДЪРЖАВНО ГОРСКО СТОПАНСТВО - КАЗАНЛЪК" · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-c01a-72fa-943e-551c1508bed2/bulgaria-repair-and-maintenance-services-of-personal-computers-abonamentno-i)