Source: https://tendernation.io/opportunities/01a13c2a-b2b4-722f-9101-f57f5477ba26/welcome-ambassadors-programme

awarded GB open procedure Suitable for SMEs

# Welcome Ambassadors Programme

[Sefton Council](https://tendernation.io/buyers/sefton-council)

Estimated value

£100,000

Published

25 Apr 2017

Deadline

Closed

27 Apr 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The aim of the Welcome Ambassadors is to provide an exceptional welcome to all visitors and residents across Southport. This will commence with the Open Golf Championships and July and will extend through the work supported via the Coastal Communities Fund programme of works.

The importance of such as role is to engage with the public, offer advice, directions and general information alongside managing any town centre issues such as rough sleeping etc. These Ambassadors provide a face for people and a link to SMBC and BID.

The aspiration is that all visitors and residents feel safe, welcome and involved in the town and its ongoing developments. Events such as the Open Golf offer an ideal showcase for Southport and Sefton.

### Specification

- A team of 3 full -time Ambassadors, working 9-hour shifts (exact hours tbc)
- 7 day cover with 2 Ambassadors on duty each day.
- A full uniform (winter and summer)
- A bespoke, ongoing training programme, including full induction, health & safety training, ELS, public facing and customer service skills.
- Licensing and operation of the PDA reporting system, including real-time dashboard and monthly management reports.
- Full management support and monthly updates with the team

## CPV classification

Recreational, cultural and sporting services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/a74b9c18-2d5a-4765-96d1-61b425fc1da9)

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