Source: https://tendernation.io/opportunities/01a13c29-6ef3-736e-85bd-e74b500f3775/gb-bradford-0676-contact-centre-software

closed GB open procedure Suitable for SMEs

# GB-Bradford: 0676 Contact Centre Software

[University of Bradford](https://tendernation.io/buyers/university-of-bradford)

Estimated value

£50,000 to £100,000

Published

22 Feb 2018

Deadline

Closed

1 Mar 2018

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The University has made significant investments in the Microsoft Skype for Business and Microsoft Office 365 platform which are both well embedded within the organisations technical architecture and business processes. In order to minimise technical diversity and fragmentation of the user experience, the proposed Contact Centre solution must be certified for use with Skype for Business.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/99469be8-dbc0-4f98-ae83-e08dd9f4282a)

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