Source: https://tendernation.io/opportunities/01a13c29-6a12-71e3-be0a-a28bebcea53d/cultural-change-programme awarded GB open procedure Suitable for SMEs # Cultural Change Programme [NHS South West - Acutes](https://tendernation.io/buyers/nhs-south-west-acutes) Estimated value £50,000 to £100,000 Published 23 Apr 2018 Deadline Closed 20 Mar 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Torbay Pharmaceuticals wishes to establish a single provider Contract for the provision of Cultural Change Programme. There is a culture within the business (stemming from the NHS command and control approach to management) which has created a culture of covering ones actions i.e. "if it is in the system then I can't be blamed". Although in reality at a local level within TP there isn't a blame culture at a senior level. The business employs 170 people many of whom have been in the business in excess of 15 years. Behaviour and current approach are firmly embedded within the organisation. There is across the business a reluctance to make decisions (even the most basic ones).This may stem from a previous regime where most decisions no matter how small ended up at the top and often decisions that were made were over turned. There isn't a culture of challenging or feedback especially around how we do things in order to achieve continuous improvement. Across the business colleague accept the way we do things and don't seem able to raise suggestions for improvement/change. At a Executive Level over the last 10 months the business has appointed a new - Managing Director - Finance Director - Commercial and Strategy Director - The acting interim MD has moved to the post of Technical Services Director The team recognise the challenges the business faces and are all supportive of the change programme. TP are looking to achieve the following outputs from a cultural change programme that centres on - Becoming a learning and development organisation - Changing our approach to how we quality and how the QMS system is managed and used on a daily basis. - Creating an open environment where there is healthy challenge at all levels and across the organisation. - Creating an environment where colleagues feel able to make decisions without consequences. Delivery of a programme to embed the new ways of working across the entire business so that it becomes BAU. • Cultural chang Read full description ## CPV classification Business and management consultancy and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/e408344f-c549-488c-bb91-c72cf51f3c6c) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile NHS South West - Acutes: past awards and live tenders](https://tendernation.io/buyers/nhs-south-west-acutes) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Graphic design services – MAGAZINE DES PAYS DE LA LOIRE - LOT1 MISE EN PAGE · Région des Pays de la Loire · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-cd94-7139-b774-287bdb24987c/france-graphic-design-services-magazine-des-pays-de-la-loire-lot1-mise-en)