Source: https://tendernation.io/opportunities/01a13c29-5482-737a-86ac-36a5008043b4/uk-sbs-it18214-beis-service-management-devops-tooling-implementation awarded GB restricted procedure Suitable for SMEs # UK SBS IT18214 BEIS Service Management Devops Tooling Implementation [UK Shared Business Services Limited](https://tendernation.io/buyers/uk-shared-business-services-limited) Estimated value Not stated Published 17 Aug 2018 Deadline Closed 3 Aug 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender \*\*\*Please note this contract has been awarded through CCS RM1557.10 G Cloud 10\*\*\* The Department for Business, Energy and Industrial Strategy (BEIS) has a requirement for a supplier to; • Refinement and communication of the DDaT Operating Model, Service Delivery Model and Governance Framework. • Supporting the identification of Service & Process Owners, coaching them in the roles, • Review, refinement and agreement of IT Process designs, including a fully prioritised backlog of User Stories for each process, • Design of a Logical Service Architecture that describes the relationship between IT components and the BEIS business units. • Resolution of the Critical issues highlighted in the ACE report. • Upgrade of the ServiceNow instance to the latest release. • Creation of a fully costed and detailed plan for the full implementation of agreed operational processes. • A proposal from Mozaic to deliver this plan either on a fixed-price or Time & Materials basis. ## CPV classification Software implementation services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/981bc288-811f-4735-a660-f9e6eff951c7) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile UK Shared Business Services Limited: past awards and live tenders](https://tendernation.io/buyers/uk-shared-business-services-limited) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)