Source: https://tendernation.io/opportunities/01a13c25-e192-72aa-a3ce-8f503ee8b23e/uk-sbs-ps16280-costing-value-add-of-the-business-support-helpline closed GB open procedure Suitable for SMEs # UK SBS PS16280 Costing Value Add of the Business Support Helpline [UK Shared Business Services Limited](https://tendernation.io/buyers/uk-shared-business-services-limited) Estimated value Not stated Published 13 Jan 2017 Deadline Closed 27 Jan 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender \*\*\* This tender requirement was abandoned prior to a Contract award decision. \*\*\* \*\*THE CLOSING DATE FOR THIS TENDER IS 27th JANUARY 2017, PLEASE DO NOT APPLY DIRECT TO THE BUYER\*\*The Department for Business, Energy and Industrial Strategy (BEIS) is the department for economic growth. The department brings together responsibilities for business, industrial strategy, science, innovation, energy, and climate change. The Department provides support to help people to start and grow a business. The Business Support Helpline is a key element of the Government's business support ecosystem along with GOV.UK and local growth hubs. It is a two tier, national service, providing signposting, diagnostic support and business improvement advice to pre-starts, start-ups, and existing businesses to help them start and grow. The service has developed over time to provide both national information, which all businesses require, plus advice and signposting to local growth hubs for additional help so ensuring there is 'no wrong door' to government help. For businesses that require additional support e.g. they show potential to grow, or they have significant business challenges, the Helpline offers a Tier 2 call back phone appointment for one hour of free 1-2-1 advice. The service can be accessed by telephone, web chat, e-mail or social media (Twitter, Facebook and You Tube) and is promoted on GOV.UK alongside a number of partner websites and growth hubs. The Helpline has been voted the 'No1 Business Support Expert to follow on Twitter' and gets 1.5 million Twitter impressions per month. The Department is commissioning a project to put a monetary value on the services delivered by the Helpline for growth hubs and other partners over and above the core national Helpline service to ascertain the cost of the value add for Government. Working closely with the Department, the project is to be carried out by suitably experienced and qualified personnel who shall be required to undertake the following task: To establish a monetary value for each of the services delivered by the Helpline for growth hubs and other partners over and above the core national Helpline service to ascertain the cost of the value add for Government. Additional information: UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at [gpsesourcing.cabinetoffice.gov.uk](https://gpsesourcing.cabinetoffice.gov.uk) by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing . Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: [gpsesourcing.cabinetoffice.gov.uk](https://gpsesourcing.cabinetoffice.gov.uk) using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section. Read full description ## CPV classification Financial consultancy, financial transaction processing and clearing-house services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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