Source: https://tendernation.io/opportunities/01a13c25-bfe7-70a7-a12d-9f633a5ad3f5/automated-telephony-switchboard-solution closed GB direct award procedure Suitable for SMEs # Automated Telephony Switchboard solution [Aylesbury Vale District Council](https://tendernation.io/buyers/aylesbury-vale-district-council) Estimated value Not stated Published 26 Mar 2018 Deadline Closed 3 Apr 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Expressions of Interest are being sought for the provision of Automated Telephony Switchboard Solution for an initial contract period of 2 years (subject to change). Aylesbury Vale District Council are seeking to enhance what they currently offer their customers through an automated switchboard. Our current switchboard already operates as straightforward call routing facility through automated voice recognition interaction. We are seeking to continue to automate on this call routing functionality and improve customer experience with a modern solution that utilises voice recognition, interactive voice responses and Artificial Intelligence. This should provide customers with a "state of the art" automated experience. The new switchboard shall provide automated answers to common queries from customers with a variety of self-serving options (information provision, place orders, pay bills, set-up direct debits, etc.). Please email your expression of interest to by noon on Tuesday 03 April 2018. Tenderers will be contacted and provided with the Tender Documentation on 04 April 2018. ## CPV classification Switchboards Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/71738228-3974-4497-b39c-a14aa22d373f) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Aylesbury Vale District Council: past awards and live tenders](https://tendernation.io/buyers/aylesbury-vale-district-council) [Sector More Telecoms & broadcasting equipment tenders](https://tendernation.io/sectors/telecoms-broadcasting-equipment) ## More tenders like this [Network equipment – Zakup urządzeń umożliwiających uruchomienie modeli sztucznej inteligencji · Komenda Główna Policji · 9 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a15183-1c3f-7180-bda2-39e35856c903/poland-network-equipment-zakup-urzadzen-umozliwiajacych-uruchomienie-modeli) [Network equipment – revitalizacija sigurnosne I mrežne infrastrukture FAZA II -2026 · PLINACRO d.o.o. · 8 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-2a2f-71ae-813f-c6a525a7b2ef/croatia-network-equipment-revitalizacija-sigurnosne-i-mrezne-infrastrukture) [Network infrastructure – Rahmenvereinbarung zur Lieferung und Service von HPE Server-, SAN und Speicherstrukturen · Charité - Universitätsmedizin Berlin · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-c512-72a8-abeb-a947b01f1c4c/germany-network-infrastructure-rahmenvereinbarung-zur-lieferung-und-service) [Network infrastructure – INFRASTRUCTURA FIBRA OPTICA · Ministerul Apararii - Unitatea Militara 02133 · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-1383-70c0-a453-3a8ce5edfb88/romania-network-infrastructure-infrastructura-fibra-optica) [Network equipment – DNS - Firewallová a NGFW řešení a související služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-2821-72c5-9be3-f18d626fe0ee/czechia-network-equipment-dns-firewallova-a-ngfw-reseni-a-souvisejici-sluz) [Network equipment – 2026-155 Subministrament d’equipament de seguretat perimetral i serveis per protegir els elements de TI hostatjats als centres de procés de dades (CPD) i equipament IOT de l’Hospital Clínic de Barcelona. · Consorci Hospital Clínic de Barcelona (HCB) · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-2c8e-7273-967c-c73da289ab4d/spain-network-equipment-2026-155-subministrament-dequipament-de-seguretat-p)