Source: https://tendernation.io/opportunities/01a13c22-d5db-7355-a365-a477dd4bca80/customer-insight-solutions-market-engagement closed GB open procedure # Customer Insight Solutions - MARKET ENGAGEMENT [Radian](https://tendernation.io/buyers/radian) Estimated value £20,000 to £100,000 Published 10 Jan 2018 Deadline Closed 26 Jan 2018 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender Radian Group is looking for supply partner(s) who can help it achieve its objectives as outlined below and in the specification document. If you feel your organisation will be able to assist Radian with its requirements as set out in the specification document, please express your interest by registering on Radian's e-tendering portal In-tend using the attached link. [in-tendhost.co.uk/radian/aspx/Home](https://in-tendhost.co.uk/radian/aspx/Home). Radian requires a provider(s) of comprehensive customer profile data sets together with detailed analysis of markets and customer segmentation, which can be used to inform strategic planning and resource allocation. The work will consist of four separate work-streams which may be awarded to more than one provider following the conclusion of this Tender. ### Objectives Radian seeks to obtain a sophisticated understanding of both its existing and future customer base in order to: o Better understand the existing customer base in order to target resources more effectively through the application of data, segmentation and insight; o Improve services and drive efficiencies through the effective use of insight; o Deliver products and services tailored to customers' needs, through channels and applications relevant to their lifestyles; o Understand how income, affluence and Welfare Reform impact on existing and prospective customers; o Develop a sophisticated understanding of current and future customers aspirations, ultimately assisting both individuals and communities to realise their full potential; o Identify and quantify the potential for channel shift and the likely take-up of digital services; o Identify the communications methods preferred by customers and tailor messaging accordingly; o Identify new opportunities for commercial activities to increase profit that can be used to fulfil our social purpose. Additional information: If you would like to express an interest in this project please follow the attached link to Radian's e-tendering portal In-tend. [in-tendhost.co.uk/radian/aspx/Home](https://in-tendhost.co.uk/radian/aspx/Home) Is a Recurrent Procurement Type? : No Read full description ## CPV classification Business and management consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/51fe74ad-cecf-4259-aa64-2d9b1f7e7fc9) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Radian: past awards and live tenders](https://tendernation.io/buyers/radian) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Social Housing Emerging Disrupters 6 · Procurement for Housing · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-4909-7303-a67f-9c3bff3eb4d8/social-housing-emerging-disrupters-6) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge)