Source: https://tendernation.io/opportunities/01a13c22-453b-724f-8a4a-2fa88a8811ce/highways-england-and-incident-management awarded GB open procedure Suitable for SMEs # Highways England and Incident Management [Office of Rail and Road](https://tendernation.io/buyers/office-of-rail-and-road) Estimated value £30,000 to £40,000 Published 3 Sept 2018 Deadline Closed 17 Sept 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Office of Rail and Road (ORR) independently monitors Highways England's management of the strategic road network (SRN) - the motorways and main A roads in England. We monitor how Highways England delivers performance, including efficiency, safety and sustainability, for the benefit of road users and the public. Our role involves assessing Highways England against the performance specification and investment plan set out in the first Road Investment Strategy (RIS1). The performance specification includes a targeted KPI (Key Performance Indicator) which requires Highways England to clear 85% of motorway incidents within one hour. In 2017-18, Highways England exceeded this target, clearing 87.9% of incidents within an hour. Under its licence Highways England is also required to seek to minimise disruption to road users that might reasonably be expected to occur as a result of unplanned disruption to the network, including from incidents. The overall objective of this project is to understand and compare how Highways England, comparable road authorities and other relevant organisations manage, measure, target and incentivise clearing incidents from their networks. We have established a programme of benchmarking work to understand Highways England's areas of strengths and weaknesses and this piece of work would feed into that programme. We set out our broad benchmarking plan in April 2016 and published a progress report in December 2016. A second report was published at the end of 2017. A previous example of a benchmarking study which looked at how Highways England and comparable organisations manage their roadworks can be found here: [orr.gov.uk](http://orr.gov.uk/__data/assets/pdf_file/0007/26287/highways-england-roadworks-management-report-2017-05-24.pdf) In reviewing Highways England's approach to incident management this study may also lead to recommendations for improvement, even if better practice isn't identified elsewhere. Additional information: This tender closes on 17/09/2018 at 5pm. All communication must be via our portal (joining instructions attached) Read full description ## CPV classification Business and management consultancy and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/4c6c148c-845a-46da-8612-8ce3fb684337) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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