Source: https://tendernation.io/opportunities/01a13c21-a12c-73a0-a873-c690a0dc2f51/why-do-many-public-complaints-that-would-be-better-directed-to-another-organisat

closed GB open procedure Suitable for SMEs

# why do many public complaints that would be better directed to another organisation come to the GMC?

[General Medical Council](https://tendernation.io/buyers/general-medical-council)

Estimated value

Not stated

Published

14 Jun 2018

Deadline

Closed

9 Jul 2018

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

The GMC has commissioned this research to understand the factors involved in patients and the public's decision to make a complaint to the GMC as opposed to, or in addition to, other organisations within the complaints landscape.

It may also help us to identify whether there may be complaints that should come to the GMC but currently don't (e.g. if certain groups tend to make less complaints).

The research will help us to identify any changes we need to make to our communications and/or signposting processes, and enable us to target our information effectively.

## CPV classification

Research and development services and related consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/45fa9587-3853-4617-b08d-e99504fb4377)

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