Source: https://tendernation.io/opportunities/01a13c21-6030-706c-884b-3104aa0344b8/nhs-business-services-authority-it-infrastructure-sourcing-managed-infrastruct awarded GB restricted procedure Suitable for SMEs # NHS Business Services Authority IT Infrastructure Sourcing - Managed Infrastructure Services [NHS Business Services Authority](https://tendernation.io/buyers/nhs-business-services-authority) Estimated value £29,893,718 Published 28 Jul 2017 Deadline Closed 17 Apr 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Authority's contract with its incumbent supplier for ICT managed services is due to expire on 31 December 2019. The incumbent supplier provides all ICT managed services on an aggregated basis. In this re-procurement of services the Authority is following a disaggregated model. The new overarching target operating model ("TOM"), of which this contract for managed infrastructure services forms a part, is designed to enhance internal systems and service integration capabilities by replacing the single supplier ICT managed services with services provided by a mix of in-house and external suppliers. This contract award notice relates to a contract for the design, implementation and maintenance of the centralised and distributed platforms and infrastructure services needed to support the Authority's in-scope business applications. The centralised platforms and infrastructure services for these will be designed and built within the data centres by the managed infrastructure supplier; followed by a cutover of data and applications from the incumbent data centres. Infrastructure services hosted on the Authority's sites will be transitioned to the new supplier via a 'walk in, takeover' approach. This service will also include cloud brokerage where applications are able to be cloud hosted and so reduce the footprint of the residual "on-premise" data centre estate. The contract is in the form of a tailored version of the Crown Commercial Service's Model services Agreement. The TOM involves a move away from dependency on a single prime supplier to a multi-supplier environment with suppliers being onboarded, offboarded and managed by the Authority under service integration and management function arrangements. Collaboration and cooperation across the supplier base is critical to the success of the TOM in that end-to-end service delivery can only be achieved where the key suppliers are working together collaboratively. Each supplier's ability to perform the services and meet service levels is in part dependent on one or more of the other suppliers and this has been recognised in the contract with the inclusion of collaboration principles, seeking to enable a coordinated approach to ensure the seamless, continuous, effective, timely and proper delivery of services. Additional information: The initial term of the contract is 4 years. There is the option to extend for two further 12-month periods. A contract award notice was submitted, using the eNotices portal for European public procurement, on 4 October 2018. Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/43464261-6338-4da1-8887-ae830aa1fd52) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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