Source: https://tendernation.io/opportunities/01a13c1f-ad18-7317-9f71-9e46cf63ff1a/to-outsource-the-out-of-hours-community-alarm-call-handling-systemfro-approx-6 closed GB open procedure Suitable for SMEs # to outsource the out of hours community alarm call handling system.fro approx 6 year contract [The Barnet Group Ltd](https://tendernation.io/buyers/the-barnet-group-ltd) Estimated value Not stated Published 21 Aug 2018 Deadline Closed 7 Sept 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender PIN to determine if will tender specific community alarm services. review EOI's & shape any tender documentation. Consider: New provider to take all out of hours calls associated with running a community alarm centre (emergency calls, general enquiries, raising repairs for registered social landlords etc) •out of hours from 18:00pm to 08:00am following morning & 24/7 on weekends & all bank holidays •Act as our disaster recovery centre during unforeseen emergencies & system maintenance visits •Intend to retain own call centre to take calls during core hours •Majority of call centre staff would be eligible for TUPE •Use Jontek call handling software for emergency calls & DRAX for fire alarm calls (need a way for data to seamlessly transmit between 2) •Services provided for approx. 4500 properties (5000 connections) •Services provided for approx. 300 lone workers (most normal hours)information or why your organisation wouldn't express an interest is much appreciated ## CPV classification Alarm-monitoring services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/312ae32f-a046-4bde-9332-9761e90f9d8b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile The Barnet Group Ltd: past awards and live tenders](https://tendernation.io/buyers/the-barnet-group-ltd) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Guard services – Élőerős őrzés-védelmi szolgáltatás nyújtása 2027 · Jósa András Múzeum · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-f5b7-731d-af9f-b33205ef5a66/hungary-guard-services-eloeros-orzes-vedelmi-szolgaltatas-nyujtasa-2027) [Printing and distribution services – impression, façonnage, MISE SOUS PLI et routage de supports de communication POUR LES services DU departement de lot-et-garonne - 4 lots · Conseil Départemental du Lot-et-Garonne · 45 days left · 3 Dec 2026](https://tendernation.io/opportunities/01a156a9-6342-737e-9c91-e518c28582e6/france-printing-and-distribution-services-impression-faconnage-mise-sous-p) [Staff development services – Chefscoachning · Kriminalvården · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-98d2-71d0-bc35-e30ecdc9f40f/sweden-staff-development-services-chefscoachning) [Recruitment services – Upphandling avseende Rekryteringstjänster för koncernen Almi AB med dotterbolag · Almi AB · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-ae74-7220-9c41-43336fb80bd5/sweden-recruitment-services-upphandling-avseende-rekryteringstjanster-for-ko) [Evaluation consultancy services – Achiziția de Servicii de evaluare a Strategiei Naționale de Specializare Inteligentă (SNCISI) 2022-2027 precum și a Planului Național de Cercetare Dezvoltare și Inovare 2022-2027 (PNCDI IV) · Autoritatea Nationala pentru Cercetare · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-ff29-70e9-8ce7-e1917b432c09/romania-evaluation-consultancy-services-achizitia-de-servicii-de-evaluare-a) [Advertising and marketing services – Personalmarketingagentur\_Stellenanzeigen · Berliner Feuerwehr · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-6347-72f7-8491-b98e903a3ff7/germany-advertising-and-marketing-services-personalmarketingagentur-stellena)