Source: https://tendernation.io/opportunities/01a13c1e-3831-7158-a8be-7eec118f7f60/managed-ict-services closed GB open procedure Suitable for SMEs # Managed ICT Services [Kent County Council (t/a KCS)](https://tendernation.io/buyers/kent-county-council-ta-kcs) Estimated value £10,000,000 to £50,000,000 Published 22 May 2018 Deadline Closed 6 Jul 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender This Framework covers the provision of Managed ICT Services, both Cloud and on-premise options. Including but not limited to: • ICT support & maintenance o On-site Support o Remote Support o Annual Health Check o Pre Ofsted Check o Routine Maintenance o MIS Support o Training • ICT Strategy & Planning • Connectivity • Cloud Solutions • Safeguarding & Security • Strategy & Planning • Data Storage & Back up • Networking Solutions • ICT infrastructure In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices). Additional information: This opportunity will be completed via ProContract, a site run by Proactis, the electronic tendering suite of the Kent Business Portal. If you have difficulty in locating this opportunity following download please go to [procontract.due-north.com/Login](https://procontract.due-north.com/Login) and login using your supplied username and appropriate password. Successful tenderers must ensure that they maintain their registration to the Portal at all times to ensure that they receive any subsequent mini competition requests. If, at any time, you experience difficulty accessing ProContract please visit the help centre [supplierhelp.due-north.com](https://supplierhelp.due-north.com/) or alternatively contact ProContract on E-Mail: or submit a ticket via the supplier Support Help Desk [proactis.kayako.com/default](http://proactis.kayako.com/default) Tenderers should note the following when uploading documents to the ProContract portal prior to submission: A 10 MB file will take approximately 5 minutes on average to upload on a standard Broadband connection (256 Kbps upload speed). Please take this into consideration when uploading larger files and ensure that you leave sufficient time to complete your submission. Instructions on how to submit your response can be found within the 'Help' facility in ProContract. These instructions should be consulted in order to ensure that your response is submitted correctly. The ProContract System maintains a strict audit trail part of which gives detail as to the exact time that a response was uploaded. This audit trail will be used to determine if a tender or mini-competition response is late. Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/20664923-6d71-4a62-ac71-99a7fe379b75) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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