Source: https://tendernation.io/opportunities/01a13c1e-3480-70a7-9758-3589d5e7642b/call-quality-monitoring-market-engagement

closed GB open procedure Suitable for SMEs

# Call Quality Monitoring - MARKET ENGAGEMENT

[Radian](https://tendernation.io/buyers/radian)

Estimated value

£50,000 to £150,000

Published

22 Oct 2018

Deadline

Closed

23 Nov 2018

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Radian is seeking to engage with providers of call quality monitoring services to discuss its requirements prior to tendering. We have a 50+ seat contact centre with customer facing teams. A copy of the specification can be obtained by registering on Radian's e-tendering portal In-tend and expressing an interest in this project. [in-tendhost.co.uk/radian/aspx/Home](https://in-tendhost.co.uk/radian/aspx/Home)

Please note that this stage is for market engagement only.

Additional information: Please register your interest in this project via In-tend.

[in-tendhost.co.uk/radian/aspx/Home](https://in-tendhost.co.uk/radian/aspx/Home)

Is a Recurrent Procurement Type? : No

## CPV classification

Miscellaneous business and business-related services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/201e95a4-b27b-4004-8f70-5e5c49beb92a)

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