Source: https://tendernation.io/opportunities/01a13c1e-1207-7153-8deb-79c5282a11e9/provision-of-resilience-support-to-the-revenues-and-benefits-service-of-oxford-c awarded GB open procedure Suitable for SMEs # Provision of Resilience Support to the Revenues and Benefits Service of Oxford City Council [Oxford City Council](https://tendernation.io/buyers/oxford-city-council) Pays 82% within 30 days Estimated value £400,000 Published 12 Mar 2018 Deadline Closed 20 Apr 2018 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Oxford City Council (\\"the Council\\") is re-tendering its contract for off-site Housing Benefit and Council Tax Reduction and off-site Council Tax processing. The current contract is used on a permanent basis to provide resilience to the Revenues and Benefits Service, mostly at times of peak demand. Any volumes of work detailed in the ITT are based on historic figures and the Council cannot guarantee any level of business. The Council anticipate 18,000 Council Tax changes annually (mostly discounts/exemptions and change of address) with most resilience needed Sept to Dec. For Benefits there could be up to 6,000 change of circumstances (majority) and new claims needed through the year, peak times are Aug to Dec, plus the first two months of the financial year. Full scope can be viewed on the South East Business Portal. The contract shall be for an initial period of 3 years with an option to extend for a further 1 year. The Council reserves the right to cancel the procurement at any time. Additional information: Tender Response submission extended until 20th April at 12 noon ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1ea968b3-e435-4794-8f23-7307131930be) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Oxford City Council: past awards and live tenders](https://tendernation.io/buyers/oxford-city-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Software package and information systems – Smart život a služby v meste Liptovský Mikuláš · Mesto Liptovský Mikuláš · 21 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b56-73a0-8eb6-a47a2de359b0/slovakia-software-package-and-information-systems-smart-zivot-a-sluzby-v-mes) [Servers – Dodávka Cisco Catalyst Center · Ústav organické chemie a biochemie AV ČR, v. v. i. · 31 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-9f50-7023-a3e7-14aa2b5fbe03/czechia-servers-dodavka-cisco-catalyst-center) [Software package and information systems – System wykrywania anomalii w ruchu SMTP w oparciu o Self-Learning AI · Narodowy Bank Polski · 30 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-6291-7294-b080-d589aa9cf0c0/poland-software-package-and-information-systems-system-wykrywania-anomalii-w) [Software package and information systems – AutoDesk Lizenzen · Hamburger Energienetze GmbH · 24 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a156a9-63e1-72f3-8854-0907e37f21fa/germany-software-package-and-information-systems-autodesk-lizenzen) [IT software package – Dostawa pakietów subskrypcji Microsoft albo pakietów równoważnych · Państwowa Inspekcja Pracy Główny Inspektorat Pracy · 35 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-98e4-702f-a918-9b94f1198862/poland-it-software-package-dostawa-pakietow-subskrypcji-microsoft-albo-pakie) [Servers – Ausschreibung CITRIX Wartungsverlängerung ab 2027 · Hannoversche Informationstechnologien AöR / hannIT · 3 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a156a9-615c-713f-93e6-da09a76b2c98/germany-servers-ausschreibung-citrix-wartungsverlangerung-ab-2027)