Source: https://tendernation.io/opportunities/01a13c1d-eff4-700c-9049-858d6a97fcf5/gb-london-gen-18-15-telephone-interview-service-trainee-selection awarded GB open procedure # GB-London: Gen\_18\_15 Telephone Interview Service (Trainee Selection) [National Audit Office](https://tendernation.io/buyers/national-audit-office) Estimated value £10,000 Published 4 Dec 2018 Deadline Closed 27 Nov 2018 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The tender is closed. This Contract has been Awarded - This is a Contract Award Notice The National Audit Office (NAO) scrutinises public spending for Parliament. Our public audit perspective helps Parliament hold government to account and improve public services. The required service is for a suitably experienced provider to conduct telephone interviews on candidates looking to join the NAO's Trainee Scheme. As part of our trainee recruitment and selection process in 2018 the NAO has decided to make a number of changes to our trainee selection process to be introduced in 2018/2019. The changes are designed to help maximise the quality and diversity of trainees we attract and recruit, consistent with our diversity and inclusion strategy. As part of the planned changes we have introduced a new telephone interview process which includes a blend of competency based (retrospective 'give me an example of when you...') type questions and more reflective and scenario-based questions covering 5 key areas (more details below). Our aim in revising our interview process is to make it focus more on competence and potential rather than past experience - which can be influenced significantly by opportunity and socio-economic background. We want to create more of a level playing field for candidates to demonstrate their suitability. This interview is an important stage as it helps determine who will be brought forward to the assessment centre. We are now looking to outsource this stage of the process to enable us to move a higher volume of candidates through the process more quickly whilst maintaining high standards in terms of consistency, quality, and candidate experience. We are, therefore, looking for an external provider to deliver up to 350 interviews during our current 2018-19 trainee recruitment campaign. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.To access the opportunity please got to [delta-esourcing.com](https://www.delta-esourcing.com), Access Code: 4XHPB7M7AP Read full description ## CPV classification Assessment centre services for recruitment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1d172e70-b909-4c18-8314-df08961c50fa) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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