Source: https://tendernation.io/opportunities/01a13c1b-33bb-7055-847f-7b5a026dbfd8/transferring-tax-credits-debts-to-dwp

awarded GB open procedure Suitable for SMEs

# Transferring Tax Credits Debts to DWP

[H M Revenue & Customs](https://tendernation.io/buyers/h-m-revenue-customs)

Estimated value

£19,603

Published

27 Jul 2017

Deadline

Closed

14 Jun 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Assignment under the Market Research Framework MR130001.

This qualitative research will look to explore responses to the new letter notifying customers that their tax credits debts are being transferred to DWP for recovery. In particular, it will seek to:

• Walk through the end to end journey with customers to explore their likely reactions at each stage;

• Ensure the messages in the letter are clear and unambiguous;

• Find out what questions people have once they have read the letter and test this alongside the draft web guidance to identify gaps.

## CPV classification

Research and development services and related consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/f9d26148-19d9-4828-b1c2-82062646d013)

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