Source: https://tendernation.io/opportunities/01a13c19-fa6d-72a4-b128-7833a0c6cc12/gb-high-wycombe-foi-and-compliants-handling-system

awarded GB open procedure

# GB-High Wycombe: FOI and compliants handling system

[Wycombe District Council](https://tendernation.io/buyers/wycombe-district-council)

Estimated value

£20,320

Published

24 Apr 2017

Deadline

Closed

21 Apr 2017

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Wycombe District Council is looking for an information request (FOI) and complaint handling system. The purpose of the system is to log, monitor and generate reports on a range of information requests: FOI, EIR DSAR, s29/35 and also complaints, compliments and comments which we receive in a variety of ways; directly via a web form, email and post.

We are also interested in any additional opportunities that a solution may present such as publication of performance against targets and geography area/place, publication of requests and responses (disclosure logs) reporting on risks associated with non-compliance, analysis of trends to support pro-active publication of information and pre-empt complaints. The Council is seeking quotes from contractors who can supply an existing "off the shelf" system, and while we would expect a degree of customisation, we are not looking to develop a bespoke system from scratch

## CPV classification

System, storage and content management software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e9abf7f1-7642-4cdd-8474-0458d8f1842a)

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