Source: https://tendernation.io/opportunities/01a13c19-b37a-728a-89ad-06bd836674c7/ordnance-survey-customer-compass-perceptions-tracking-research

awarded GB open procedure Suitable for SMEs

# Ordnance Survey Customer Compass Perceptions Tracking Research

[Ordnance Survey Limited](https://tendernation.io/buyers/ordnance-survey-limited)

Estimated value

£45,000

Published

14 Jun 2017

Deadline

Closed

3 Jul 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Ordnance Survey (OS) has been gathering real-time customer feedback through an email and online tracking survey since 2015 (Customer Compass). This research enables OS to view and action results daily, through online results dashboards and email alerts.

The current contract for this service is due to complete at the end of July 2017. OS intends to continue to measure customer perceptions of service and is seeking to commission a research supplier who can run this study for the next 3 years.

## CPV classification

Research and development services and related consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e60b91bf-093c-4e2b-91c8-576d058a7f82)

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