Source: https://tendernation.io/opportunities/01a13c17-969f-7316-ad93-1711582a93ee/smart-card-production-and-management-contract closed GB open procedure Suitable for SMEs # Smart Card Production and Management Contract [Gloucestershire County Council](https://tendernation.io/buyers/gloucestershire-county-council) Estimated value £500,000 to £580,000 Published 5 Jul 2017 Deadline Closed 7 Aug 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Gloucestershire County Council is responsible for the local delivery of the English National Concessionary Transport Scheme, which includes a statutory duty to issue and manage ITSO smartcards/ smart media and the technical infrastructure to support operator ticketing systems. Smartcard / smart media technology is also used in the delivery of subsidised travel in areas such as H2S, social care, apprenticeships and job seekers. The Council's contract for a HOPS, CRM, online customer portal and card management bureau is due to end in December 2017 and must be replaced. The new solution should be cost effective and ensure the continuity and future development of smart card ticketing in Gloucestershire over the next five years. Specifically the Council is looking to purchase the following services: • Data Transfer / Transition to a new system; • Customer Relationship Management software system; • Online portal for ordering Smart Card / Media for use by general public and via Libraries or Transport Staff; • Commercial Smart Card / Smart Media; • Data Analytics; • Production of Smart Cards / Media; • Distribution of Smart Cards / Media; • Smart Card / Media support through a back-office system (HOPS); • Call centre; • Secure Smart Card / Media data exchange(ISAM); • Hosting Services; • Maintenance and Support as appropriate for the all the above services; • PCI DSS compliant payment mechanism; • System integration of all of the above services. Additional information: Access to documents is via "Supplying the Southwest " portal. To access the documents you will need to register on the portal.All queries, submission of tenders etc must come via our supplying the South West Portal. Please find below a link to the portal: [procontract.due-north.com/Login/Index](https://procontract.due-north.com/Login/Index?ReturnUrl=%2fLogin%2fLogoutConfirmation) N/a Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/ca8dcf2b-9c1d-496c-9ba5-b78862fe0f37) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Gloucestershire County Council: past awards and live tenders](https://tendernation.io/buyers/gloucestershire-county-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 4 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a156a9-646b-7264-9081-ac0da3de596f/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [Software package and information systems – AutoDesk Lizenzen · Hamburger Energienetze GmbH · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a156a9-63e1-72f3-8854-0907e37f21fa/germany-software-package-and-information-systems-autodesk-lizenzen) [Servers – Ausschreibung CITRIX Wartungsverlängerung ab 2027 · Hannoversche Informationstechnologien AöR / hannIT · 4 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a156a9-615c-713f-93e6-da09a76b2c98/germany-servers-ausschreibung-citrix-wartungsverlangerung-ab-2027) [Software package and information systems – Suministro y mantenimiento de licencias de la plataforma de gestión deportiva para el Ayuntamiento de Las Rozas de Madrid (3 lotes). · Junta de Gobierno del Ayuntamiento Las Rozas · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7b6a-70d3-9b11-bf3cb20e3687/spain-software-package-and-information-systems-suministro-y-mantenimiento-de) [Software package and information systems – System wykrywania anomalii w ruchu SMTP w oparciu o Self-Learning AI · Narodowy Bank Polski · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-6291-7294-b080-d589aa9cf0c0/poland-software-package-and-information-systems-system-wykrywania-anomalii-w) [Medical software package – eHealth pro Masarykův onkologický ústav · Masarykův onkologický ústav · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a156a9-6d62-73ac-ba27-c98f8437d1bb/czechia-medical-software-package-ehealth-pro-masarykuv-onkologicky-ustav)