Source: https://tendernation.io/opportunities/01a13c17-6972-71c3-8784-cb1bd1fc4a43/early-market-engagement-the-pensions-ombudsman-supplier-event-it-managed-serv

pending GB open procedure

# Early Market Engagement: The Pensions Ombudsman Supplier Event - IT Managed Service

[Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)

Often single bidder

Estimated value

Not stated

Published

9 Jun 2017

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The Pensions Ombudsman Supplier Event: Thursday 22 June 2017 (10:45am- 3pm), 11Belgrave Road, London, SW1V 1RB.

The Pensions Ombudsman (TPO) would like to ascertain market interest for its potential requirements for an IT Managed Service and is keen to engage suppliers at an early stage and obtain expressions of interest from suppliers who wish to participate in a future procurement. TPO is holding a Supplier Event in London on 22 June 2017, where more strategic context will be shared with interested suppliers, to better illustrate TPO's requirements as part of market engagement as well as provide an overview of the procurement process.

TPO is considering advertising an exciting opportunity to appoint a single supplier to provide an IT Managed Service for TPO that fits with its Digitalisation Strategy, vision and future business state. TPO plans to advertise an official Contract Notice in the Official Journal of the European Union for the opportunity in July 2017.

TPO is an independent organisation set up by law to investigate complaints about pension administration. TPO is a Non Departmental Public Body, sponsored by the Department for Work and Pensions. TPO has a team of around sixty people who deal with enquiries, investigate complaints and administer the business.

TPO has organised its proposed service requirements into 10 high level service headings: Platform; IDaam; Desktop; Hardware and Software;Telephony; Supporting and Reporting; Migration; Integration; Governance and Innovation, which are intended to allow for a natural grouping of business needs to ensure that the future service encompasses the full scope.

TPO will relocate to a new Government Hub, E14, in April 2018. This means that the new service provider will be required to deliver services in the existing dedicated office (SW1V 1RB) and at the appropriate point switch these services over to the new site (E14). It is currently proposed that the core contract length will be 2 years with an option to extend by a further 2 years in yearly intervals at the discretion of TPO. Current estimate is that the service will be required up to a gross value of Â£1.44m in total (i.e. Â£360,000 per annum x 4 years).

TPO may alert certain suppliers of which it is aware about the Supplier Event on 22 June 2017. This is one of a number of ways in which TPO is seeking to raise awareness of the event and the contract opportunity. Any supplier that might be contacted directly does not have a privileged position in relation to the contract opportunity, as any contract award will be based on the objective outcome of a procurement process.

Should you be interested in attending the Supplier Event (maximum of 2 people from each organisation), please contact  by Friday 16 June 2017, providing the names of each person attending. Please note, this Early Engagement Notice is not a call for competition and does not act as formal notification of an upcoming opportunity.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c814c40d-12a2-4fcb-838f-5636ddfd73d0)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Department for Work and Pensions: past awards and live tenders](https://tendernation.io/buyers/department-for-work-and-pensions) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

## More tenders like this

[System and support services – SAP Standard Support + Back Maintenance na obdobie dvoch rokov · Železničná spoločnosť Slovensko, a.s. · 21 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-954d-73c0-81ac-1f5c5ea830f6/slovakia-system-and-support-services-sap-standard-support-back-maintenance) [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [Wide area network services – Erbringung einer WAN-Infrastruktur sowie weiterer Dienste · LOTTO Hamburg GmbH · 30 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-abf6-71bd-a863-0c1e01529da6/germany-wide-area-network-services-erbringung-einer-wan-infrastruktur-sowie) [Maintenance of information technology software – Usluga održavanja informacijskog sustava Kaznene evidencije · Ministarstvo Pravosuđa, Uprave I Digitalne Transformacije · 10 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a156a9-ea7b-7106-8a81-051afa7f2539/croatia-maintenance-of-information-technology-software-usluga-odrzavanja-inf) [IT services: consulting, software development, Internet and support – „Осигуряване на възможност за електронно таксуване на пътниците чрез цялостно решение, базирано на пътнически профили, предоставяно като услуга (SaaS), за нуждите на „Тролейбусен транспорт” ЕООД, гр. Плевен“ · ТРОЛЕЙБУСЕН ТРАНСПОРТ ЕООД · 23 days left · 11 Nov 2026](https://tendernation.io/opportunities/01a156a9-752e-72e2-9fcc-3b0ec97760cb/bulgaria-it-services-consulting-software-development-internet-and-support) [IT services: consulting, software development, Internet and support – Utrzymanie w ruchu i rozwój systemu informatycznego SIOEZ w tym prace programistyczne oraz usługi im towarzyszące · Centralna Komisja Egzaminacyjna · 14 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-6358-70a4-99f9-c3f4d782f582/poland-it-services-consulting-software-development-internet-and-support-u)
