Source: https://tendernation.io/opportunities/01a13c16-67cc-7035-8d4c-fa29369e0230/nhs-111-services

awarded GB direct award procedure

# NHS 111 Services

[NHS Shared Business Services](https://tendernation.io/buyers/nhs-shared-business-services)

Estimated value

£2,685,748 to £4,028,622

Published

3 Apr 2017

Deadline

Closed

31 Mar 2017

## About this tender

The service is for provision of direct access, telephonic advice and support helpline to respond to urgent healthcare concerns

of patients. NHS 111 forms an essential and integral element of the local Urgent Care System across Brent,

Hounslow, Harrow and Ealing. Clinical triage of patient requests for support is undertaken to inform the provision

of immediate advice regarding the direction to access emergency, urgent and more routine health care services. The award of the interim contract will ensure continuation of essential healthcare service provision whilst

the contracting authority completed its redesign work that will take account of recently released new service

standards and requirements published by NHS England. The Contracting Authority plans for market

engagement to taken during early/mid 2017 to inform the preparations for a competitive process that will

establish a more substantive contract(s) to deliver the new requirements of the Contracting Authority following

the current redesign work. The award of this interim contract to the incumbent provider is considered a

proportionate decision given the current circumstances and recognising the role that competition will play as the

new requirements of the Contracting Authority more fully emerge during 2017.

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/baf1098f-92c2-48f5-a508-028a7530ecb4)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile NHS Shared Business Services: past awards and live tenders](https://tendernation.io/buyers/nhs-shared-business-services) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

## More tenders like this

[Medical practice services – Usługi medyczne obejmujące profilaktyczne badania lekarskie (wstępne, okresowe, kontrolne, dodatkowe, sanitarno-epidemiologiczne, badania diagnostyczne, laboratoryjne, konsultacje specjalistyczne) żołnierzy i pracowników jednostek i instytucji z rejonu odpowiedzialności 24 WOG w Giżycku z podziałem na 4 zadania w 2027r. · 24 Wojskowy Oddział Gospodarczy · 16 days left · 4 Nov 2026](https://tendernation.io/opportunities/01a156a9-7d95-70ec-8f76-458d7aa7a9e6/poland-medical-practice-services-uslugi-medyczne-obejmujace-profilaktyczne-b) [Welfare services for children and young people – Einrichtung, Organisation und Betrieb einer Ganztagsferienbetreuung · Landkreis Diepholz · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-7b3c-72d6-bf80-e1ddde45aeec/germany-welfare-services-for-children-and-young-people-einrichtung-organisa) [Social services – Prestations d’insertion sociale et professionnelle par l’emploi de personnes rencontrant des difficultés d’accès ou de maintien dans l’emploi. · Mairie de Suresnes · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-63f0-7244-b886-26f1f32ff13b/france-social-services-prestations-dinsertion-sociale-et-professionnelle-pa) [Services provided by nurses – servizio ausiliariato · I.N.M.I. Lazzaro Spallanzani · 26 days left · 14 Nov 2026](https://tendernation.io/opportunities/01a156a9-6516-7347-a350-180d3a55908e/italy-services-provided-by-nurses-servizio-ausiliariato) [Social work services with accommodation – PROVINCIA DI IMPERIA per conto di PREFETTURA DI IMPERIA -Gara europea a procedura aperta per la conclusione di un accordo quadro per affidamento dei servizi di gestione di centri di accoglienza costituiti da SINGOLE UNITA' ABITATIVE con capienza massima di 50 posti. · Prefettura di Imperia · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-75de-70f5-9f0a-bdfc0ba520b7/italy-social-work-services-with-accommodation-provincia-di-imperia-per-conto) [Social work and related services – Concesión servicio gestión residencia tercera edad · Ayuntamiento de Caparroso · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-896a-71b6-bdd0-bbc0602642c8/spain-social-work-and-related-services-concesion-servicio-gestion-residencia)