Source: https://tendernation.io/opportunities/01a13c15-9e58-70ce-887c-c6915cfa8c5e/call-handling-for-the-revenues-and-benefits-partnership awarded GB direct award procedure # Call Handling for the Revenues and Benefits Partnership [West Dorset District Council](https://tendernation.io/buyers/west-dorset-district-council) Estimated value £35,310 Published 30 May 2017 Deadline Closed 25 May 2017 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. ## About this tender Renewal of call handling software. This was introduced to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team. The call handling software was originally introduced in the benefits team and more recently introduced in the revenues team. Procured by West Dorset District Council on behalf of itself, Weymouth & Portland Borough Council and Purbeck District Council (Revenues and Benefits Partnership). Direct awarded using the G cloud 8 Framework, service id 7471 1704 4815 2834. G-Cloud 8 will be replaced by G-Cloud 9 during May 2017. ## CPV classification Telephone and data transmission services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/b08db4b4-3547-49d8-86d2-926cf8041176) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile West Dorset District Council: past awards and live tenders](https://tendernation.io/buyers/west-dorset-district-council) [Sector More Postal & telecoms services tenders](https://tendernation.io/sectors/postal-telecoms-services) ## More tenders like this [Telecommunications services – Accord-cadre ayant pour objet des prestations de services de télécommunication pour le compte de France terre d'asile · France terre d'asile - siège social · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a156a9-807a-7206-a621-3923e9801045/france-telecommunications-services-accord-cadre-ayant-pour-objet-des-prestat) [Postal services – Brief- und Dialogpost · Kaufmännische Krankenkasse - KKH · 105 days left · 1 Feb 2027](https://tendernation.io/opportunities/01a156a9-990a-72f6-b5b9-aa9229e345a8/germany-postal-services-brief-und-dialogpost) [Post and courier services – Aanbesteding post- en pakketbezorging · gemeente Sittard-Geleen · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a156a9-61eb-72a1-b32a-77063ec6da2d/netherlands-post-and-courier-services-aanbesteding-post-en-pakketbezorging) [Postal and telecommunications services – Prestations de services de Liaisons de télécommunications à Haut Débit (LHD) pour les Centres CEA · CEA Direction des Achats et des Partenaires Stratégiques - S2MN (91) · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-7bc6-7019-94e5-923cfe58cedc/france-postal-and-telecommunications-services-prestations-de-services-de-lia) [Postal services – „Świadczenie usług pocztowych w obrocie krajowym i zagranicznym, w zakresie przyjmowania, przemieszczania i doręczania przesyłek pocztowych oraz paczek i ich ewentualny zwrot do Urzędu Miejskiego w Starachowicach” · Gmina Starachowice · 10 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a156a9-966a-72f3-ae4c-b88c1c5d670e/poland-postal-services-swiadczenie-uslug-pocztowych-w-obrocie-krajowym-i-za) [Postal services – Contratación de los servicios de notificación certificada y comunicación electrónica certificada a terceros indicados por Mutua Universal. · Mutua Universal Mugenat, Mutua Colaboradora con la Seguridad Social nº 10 · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-aacb-736d-acd3-868f1924c1ed/spain-postal-services-contratacion-de-los-servicios-de-notificacion-certific)