Source: https://tendernation.io/opportunities/01a13c14-a225-7364-b4a7-841b64f9c8f8/nhs-halton-ccg-zero-tolerance-scheme-for-primary-care-patients pending GB open procedure # NHS Halton CCG - Zero Tolerance Scheme for Primary Care Patients [NHS Midlands and Lancashire Commissioning Support Unit](https://tendernation.io/buyers/nhs-midlands-and-lancashire-commissioning-support-unit) Estimated value Not stated Published 20 Oct 2017 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Violent Patient Scheme was introduced as a Directed Enhanced Service (DES) by the Department of Health (DH) following on from the cross-government Zero Tolerance campaign introduced in 2000, to tackle violence in the NHS. The guidance which provides the framework on the withholding of NHS treatment from violent and abusive patients was issued by the DH in 2000: 'Tackling violence towards GPs and their staff (HSC 2000/01), and in 2001: Withholding treatment from violent and abuse patients in NHS trusts (HSC2001/18)'. The aim of the service is to deliver high quality general medical primary care within a secure environment across identified areas within the Halton footprint, to accommodate patients who have demonstrated challenging or aggressive behaviour in their GP Practice. The provider is required to deliver a consistent, accessible, high quality, safe, effective healthcare service and dedicated administration for patients. The provider is expected to provide access to a telephone line between 8:00am-6.30pm Monday to Friday excluding bank holidays. The service will also provide access to in-hours face-to-face and telephone consultations within Halton, as required. Current activity levels are relatively low. Over the previous two years the number of patients registered on the scheme ranged between three and six. However, it is possible that the activity will increase, although the amount is unknown. The proposed contract is for an initial 3 years with the option to extend for a further 1-year period. Additional information: If you wish to express interest in this opportunity, please download the RfI document contained within this advert. Please then complete and return the document to by the deadline date of 12pm on Friday 3rd November 2017. Read full description ## CPV classification General-practitioner services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/a3bc4346-a695-4e09-90fd-db89122da6ef) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile NHS Midlands and Lancashire Commissioning Support Unit: past awards and live tenders](https://tendernation.io/buyers/nhs-midlands-and-lancashire-commissioning-support-unit) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [COV - Coventry Advice Services Grant 2027 · Coventry City Council · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a154e4-5d51-728e-9c2e-b0d3c880bc14/cov-coventry-advice-services-grant-2027) [Gastroenterologist services – Tähystystutkimukset (colonoskopia ja gastroskopia) SOITE · Sansia Oy · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0b15-7339-9939-1b14de6c3eb3/finland-gastroenterologist-services-tahystystutkimukset-colonoskopia-ja-gas) [Social services – Garantie d'activité départementale · Departement de L'aude - CD11 · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a15183-21a4-7316-9f81-3a2021a97638/france-social-services-garantie-dactivite-departementale) [Health and social work services – DOA.2610.3.2026. Świadczenie usług opiekuńczych na rzecz mieszkanców Legnicy · Gmina Legnica · 14 days left · 2 Nov 2026](https://tendernation.io/opportunities/01a15183-6631-72be-8950-1447bd5131bd/poland-health-and-social-work-services-doa261032026-swiadczenie-uslug-op) [Ambulance services – Contratación de servicios de transporte sanitario terrestre mediante ambulancias Clase A Tipo B y Tipo C para las zonas de La Gomera, El Hierro, La Palma, Fuerteventura y Lanzarote. · Gerencia de Gestión de Servicios para la Salud y Seguridad en Canarias, S.A. · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-ced3-712b-ad8d-dc313d6b63e4/spain-ambulance-services-contratacion-de-servicios-de-transporte-sanitario-t) [Social work services with accommodation – servizio DI gestione DI DUE comunità alloggio DI BASE PER persone CON patologia psichiatrica seguite DAL DSM dell’azienda ULSS 8 berica · Azienda ULSS n. 8 Berica · 39 days left · 27 Nov 2026](https://tendernation.io/opportunities/01a15183-94d4-735d-bc39-2d8b65976651/italy-social-work-services-with-accommodation-servizio-di-gestione-di-due-co)