Source: https://tendernation.io/opportunities/01a13c13-1657-7133-ad8d-a6785aefb1a0/independent-health-complaints-advocacy-on-the-isle-of-wight

awarded GB open procedure Suitable for SMEs

# Independent Health Complaints Advocacy on the Isle of Wight

[Isle of Wight Council](https://tendernation.io/buyers/isle-of-wight-council)

Estimated value

£180,000

Published

4 Oct 2017

Deadline

Closed

8 Nov 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Isle of Wight Council (\\"the Authority\\") invites Tenders from suitably qualified providers (\\"Tenderers\\") for the provision of Independent Health Complaints Advocacy on the Isle of Wight. The contract is to run from 1January 2018 for a period of 2 years with the option to extend for a further period of up to 2 years at the sole discretion of the Authority.

The Island's Independent Health Advocacy Service provides the statutory advocacy duty on behalf of the Isle of Wight Council, to help people who wish to make a complaint about the NHS. It supports individuals to express their views and pursue their health complaint taking due regard of the NHS complaints process.

The annual budget for the Provision of Independent Health Complaints Advocacy on the Isle of Wight is between the following parameters:

Â£40,000 - Â£45,000

The decision has been taken to disclose the annual budget for the service and ask that tenderers demonstrate how they can deliver the service within this budget allocation The Authority is unable to consider any submission that does not come within this figure; however, tenderers are able to submit under the allocated budget.

The closing date for receipt of Tenders is 14:00Hrs on 8 November 2017.

Additional information: The Freedom of Information Act (FOI) 2000 which came into force on 1.1.2005 applies to the Council. If any tenderer considers that any information supplied is commercially sensitive/confidential, this should be highlighted and reasons given. A schedule is provided in ITT documents where tenderers can record and submit this information to the Council. In such cases the relevant material will, in response to FOI requests, be examined in light of exemptions provided for in this act. The contract shall be made in English and according to English Law and subject to the jurisdiction of the English Courts. Any values listed in II.1.5 and II.2.6) are indicative and are given for the whole contract period and are for the maximum budget figure. To download the Pack, all interested parties must register their company on the SEBP. This contract opportunity can be searched by using reference number DN297325.

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8f001a63-8ead-4f1d-b50e-2d549aa189d0)

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