Source: https://tendernation.io/opportunities/01a13c11-1a10-7242-b922-871fb1fcbb38/ps17191-beis-exit-interview closed GB open procedure Suitable for SMEs # PS17191 BEIS Exit Interview [UK Shared Business Services Limited](https://tendernation.io/buyers/uk-shared-business-services-limited) Estimated value Not stated Published 8 Sept 2017 Deadline Closed 20 Sept 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender \*\*Please do not respond directly to the Buyer. Bids should be submitted through the CCS E-Sourcing Suite\*\* BEIS has been in place for just over a year, the first 12 months were spent mainly focussing on all of the issues that come out of a machinery of government change. The priority is now to understand what is going on within the department; one area is in relation to people leaving. As a result BEIS is looking for an external provider to carry out exit questionnaires and interviews with leavers so we can understand what is driving staff to leave the department. The provider will collate, analyse and identify trends using the information received from both the exit questionnaire and the exit interviews. This information will be used anonymously for these purposes to produce monthly reports and make recommendations for organisational improvements to the BEIS Workforce Planning Lead. This will enable BEIS to better distil the "people" information and metrics as well as draw out monthly changes and the underlying drivers. Currently within BEIS there are around 35 - 50 leavers a month and there is no reliable data to inform us of the reasons they are leaving, where they are going to or of any underlying patterns that may indicate issues within the organisation. There are approximately 3000 employees within BEIS but this is due to grow by approximately 10% due to EU Exit work. BEIS has a mix of permanent employees, Secondees, fast streamers, contractors and agency temps. The exit process will need to be clear on roles and responsibilities for the: • Employee • Line Manager • Outsourced Provider • BEIS HR • Shared Services ### Requirement • Design and implementation of online exit questionnaire • Process map with clear roles and responsibilities • Semi-structured template for exit interviews • Facility to conduct exit interviews over the phone and video call • Design of monthly analysis report to be agreed with BEIS Workforce Planning Lead. Response rates to be included. Sample report to be provided in proposal • Production of monthly analysis report to identify key trends and recommendations • Monthly analysis report to be provided within the first five working days of each month • Annual report to pull together the key trends from the previous 12 months • A target response rate will be agreed as part of the kick-off meeting process. Additional information: UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at [gpsesourcing.cabinetoffice.gov.uk](https://gpsesourcing.cabinetoffice.gov.uk) by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: [gpsesourcing.cabinetoffice.gov.uk](https://gpsesourcing.cabinetoffice.gov.uk) using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section. Read full description ## CPV classification Staff development services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/757e098c-c65d-49e5-83fa-bc4c308220b4) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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