Source: https://tendernation.io/opportunities/01a13c0f-6ce2-72a5-867a-e7fb3c7764d2/provision-of-an-information-advice-and-support-service closed GB open procedure Suitable for SMEs # Provision of an Information Advice and Support Service [London Borough Of Barking And Dagenham](https://tendernation.io/buyers/london-borough-of-barking-and-dagenham) Estimated value Not stated Published 4 Aug 2017 Deadline Closed 6 Sept 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Due to the approaching expiry of an existing contract the London Borough of Barking & Dagenham is advertising to seek tenders from suitably experienced and qualified organisations for the provision of an Information Advice and Support Service. The contract is expected to run for a period of three (3) years commencing in October 2017 and may be extended for a further one (1) year subject to funding and performance (at the sole discretion of the Council). The award of the contract will be based on the most economically advantageous tender. Our vision in the re-tender of this service is to work in partnership with an appropriately experienced contractor to sustain, and develop further, a high quality, impartial support and advice service for the Parents/carers, children and young people who may have special educational needs (SEN), from birth to 25 years of age living within the London Borough of Barking and Dagenham. The service will be compliant with the SEND Code of Practice in addition to the Children and Families Act 2014. The service will be impartial and confidential. The core areas of this service will be: • Providing advice and support on SEN, health and social care to parents and carers and children and young people 0 - 25 years of age • Advising parents/carers, children and young people on SEN law and related law on disability • Information on the local offer • Advice regarding the EHC plan • Help when things go wrong including resolving disagreements, providing support to manging informal advocacy, appeals, exclusions, complaints on matters relating to SEN and making formal mediation referrals where required. Interested parties will be sent a tender application pack that will include full details of the service and the tendering process. Tender submissions must be completed and returned by no later than 12 Noon, Wednesday 13th September 2017. The tender application pack is only available electronically but responses are required in hard copy and electronic format (excluding email) together with all relevant accompanying documentation. Please note any USB sent to the Council may be encrypted by the Council to protect against viruses. To ensure any electronic responses can be processed please ensure they are not encrypted. Tender application packs can be obtained from: Amisha Maisuria - Business Support Officer ### Telephone Number: 020 8227 3529 ### E-mail: amisha.maisuria@lbbd.gov.uk The closing date for request of a tender application pack is 12 noon Wednesday 6th September 2017 (Organisations should be aware that Transfer of Undertakings (Protection of Employment) Regulations may apply). Read full description ## CPV classification Community action programme Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/602a95b6-3ba3-4621-99de-965ce4175608) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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