Source: https://tendernation.io/opportunities/01a13c0d-f5a0-7260-a93a-a83309bf44fe/nhs-supply-chain-future-operating-model-transactional-services closed GB open procedure # NHS Supply Chain Future Operating Model - Transactional Services [Department of Health](https://tendernation.io/buyers/department-of-health) Open field Estimated value £30,000,000 to £47,100,000 Published 29 Sept 2017 Deadline Closed 1 Nov 2017 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender A current contract between the NHS Business Services Authority ("the Authority") and its incumbent provider (which trades as 'NHS Supply Chain') relating to the procurement and supply chain of goods in the NHS is due to expire on 30 September 2018. As part of the Future Operating Model, the Authority is seeking to award a contract for the provision of a single transactional processing service providing: - accounts payable (invoice processing and payment); - accounts receivable (sales invoice generation and cash collection); - customer service for invoice queries; - cash and treasury management (i.e. keeping track of liquidity of the business); - savings tracking and reporting; - administration, configuration and improvement of financial systems; and - consolidation of the FOM financial information including periodic reporting, forecasts and annual planning information. The supplier will be required to deliver a coherent financial transactional service across the disaggregated functions of the FOM, ensuring that consolidated invoicing for customers is maintained. The objectives for the Services include, but are not limited to: - delivering seamless service continuity through transition to the FOM; - enabling the on-going delivery of the FOM; - enhancing the effectiveness and sustainability of FOM financial service processes and controls; - delivering improvements across the supply chain through active enablement of FOM objectives and the enhancement of the customer experience through timely financial data; - facilitating decision making in the Authority through the provision of accurate and timely financial data. The supplier must maintain the current practice of providing consolidated monthly invoices to the NHS Customers. Consolidated invoicing is seen as a key contributor to growth ambitions, and is received extremely favourably by existing and future NHS Supply Chain Customers (including but not limited to NHS trusts, other NHS entities, other UK government department agencies or other statutory bodies and/or private sectorproviders of NHS funded care). The supplier must ensure high degrees of accuracy are maintained, to preserve the integrity of financial controls and protect the public purse. The current transacting product spend is circa £2 billion per annum and circa £200 million per annum for operational spend. The supplier will be responsible for transacting the current volume of spend and increased expenditure as this increases under the FOM. The supplier will be required to provide robust debtor and creditor management in order to manage cash flow with growing volumes of transactions. This will be enabled by the customer/supplier support functions, and managed through robust contractual key performance indicators. A full description of the Services is more specifically set out in the procurement documentation. An Intelligent Client Co-Ordinator ("ICC") has been established for the Future Operating Model. The contract resulting from thi Additional information: If there is an intention to tender, then the potential provider should register with the Authority's e-Sourcing Portal (BMS)([gov.uk](https://www.gov.uk/government/organisations/department-of-health/about/procurement)) and acknowledge their interest, as quickly as possible, by sending a message through the online messages section of ITT number 60478. Please note that the Department of Health is in the process of changing its e-tendering systems and may change the e-sourcing tool during this Procurement. The Department of Health will try to minimise the impact this will have on this Procurement and all Potential Providers will be kept informed of any changes. If you have any issues regarding the e-Sourcing Portal system then please contact the BMS Supplier Helpdesk number - 0113 254 5777 between the hours of 10-4 Mon-Fri. Read full description ## CPV classification Financial and insurance services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/4d9a070c-e749-4ced-9ca8-b46d010e4b1d) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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