Source: https://tendernation.io/opportunities/01a13c0d-e1e5-7257-a36c-3a788868099f/provision-of-the-green-deal-ombudsman-and-investigation-services

closed GB open procedure Suitable for SMEs

# Provision of the Green Deal Ombudsman and Investigation Services

[Department for Business, Energy & Industrial Strategy (BEIS)](https://tendernation.io/buyers/department-for-business-energy-industrial-strategy-beis)

Estimated value

Not stated

Published

8 Mar 2017

Deadline

Closed

31 Mar 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

The Department for Business Energy & Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14 June 2017.

The GD was launched in January 2013 as a framework under which consumers could take out 'pay as you save' loans for energy efficiency and microgeneration measures installed on their property. These loans are repaid over the lifetime of the measure through the electricity bill. Responsibility for the loan repayments passes to future occupiers of the property.

The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

## CPV classification

Evaluation consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4c8c1ae8-37fa-4212-8946-9cff478f1f8b)

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