Source: https://tendernation.io/opportunities/01a13c0b-9408-7317-a6e1-8d42d261e00f/independent-complaints-reviewer-for-investment-round-2018-22

awarded GB open procedure Suitable for SMEs

# Independent Complaints Reviewer for Investment Round 2018-22

[The Arts Council England](https://tendernation.io/buyers/the-arts-council-england)

Estimated value

£1 to £134,000

Published

18 Aug 2017

Deadline

Closed

10 Mar 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This procurement opportunity covers the provision of an independent complaints review service for stage 2 complaints about how Arts Council England treated applicants/applications to the National Portfolio Investment Programme 2018-22. The independent complaints review service will be available to complainants whose complaints have progressed through stage 1 but who remain dissatisfied with Arts Council England's response to their complaint.

Additional information:

Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids must be submitted through this portal.

Maximum contract value excludes VAT. The maximum contract value including VAT must not exceed Â£2,700,000

## CPV classification

Business services: law, marketing, consulting, recruitment, printing and security

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7b96ba01-7bfa-48eb-89f9-83aa9276cec9)

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