Source: https://tendernation.io/opportunities/01a13c0a-83d3-727c-bd9e-754f23566020/my-care-my-way-governance-framework-on-behalf-of-nhs-west-london-ccg

closed GB open procedure Suitable for SMEs

# My Care My Way Governance Framework on behalf of NHS West London CCG

[NHS Shared Business Services](https://tendernation.io/buyers/nhs-shared-business-services)

Estimated value

£118,500 to £276,500

Published

7 Apr 2017

Deadline

Closed

28 Apr 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

My Care My Way (MCMW) builds on the WL CCG Programme around a whole systems model of care working with people aged 65 and over with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a better, more coordinated way of providing care for the elderly population with long term conditions in West London and requires people with commitment and passion for working with older people.

MCMW was developed over a 2 year period and has been operational for over 15 months. The service aims to deliver an accessible, efficient, service managing the health and care needs of the frail and elderly population of West London.

My Care My Way (MCMW) is a holistic approach to providing care to people and comprises the following key functions:

â&#128;¢ Risk Stratification and selection of appropriate service users for active care planning.

â&#128;¢ Holistic assessment for both health, social and wellbeing needs

â&#128;¢ Person centred care planning

â&#128;¢ Care Coordination.

â&#128;¢ Patient centred multidisciplinary team working, supporting appropriate urgent care responses

MCMW follows and applies the clinical governance principles to the delivery of services. This includes the use of standard operating procedures; recording, reporting and learning from adverse incidents; participation in continuing professional development and clinical audit; and assessing patient satisfaction.

A governance model that provides a clear framework across a complex multi-agency system is required to ensure the health, safety and quality of the service. This service specification sets out the key objectives and expected outcomes for the development of the framework for clinical governance, information governance and information systems, risk management and compliance with statutory and regulatory requirements. It also sets out the expectations and requirements for the operational management of the 2 MCMW integrated care centres (ICCs)

Additional information: Organisations interested in bidding to provide the service should visit the EU Supply portal at [nhssbs.eu-supply.com](http://nhssbs.eu-supply.com) and search for tender ID 27383

Read full description

## CPV classification

Health services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/20e77556-f7a8-42e2-aeb3-c823d10a8223)

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