Source: https://tendernation.io/opportunities/01a13c09-9b83-7069-b809-791eef4c6b7f/a-managed-service-in-respect-of-victim-referral-and-assessment-and-the-provision

awarded GB open procedure Suitable for SMEs

# A managed service in respect of victim referral and assessment and the provision or co-ordination of specialist support services

[Lancashire Constabulary](https://tendernation.io/buyers/lancashire-constabulary)

Estimated value

Not stated

Published

13 Jan 2017

Deadline

Closed

31 Oct 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Experienced organisations are invited to tender for the provision of a managed

service (under the Lancashire Victim Services brand), in respect of victim referral

and assessment and the provision or co-ordination of specialist support services

to the Police and Crime Commissioner for Lancashire.

The contract will commence on 1st April 2017(or as soon as possible thereafter)

for a period of 3 years, with an option to extend for up to a further 2 years.

The Police and Crime Commissioner for Lancashire is the sole Contracting

Authority though anticipates being supported by funding contributions from other

local public authorities (including Lancashire County Council, Blackpool and

Blackburn with Darwen Councils) in respect of domestic abuse and rape and

sexual assault services.

Police and Crime Commissioners (PCC) have responsibility for the commissioning

of services to provide information, advice and support for victims of crime.

The PCC's Police and Crime Plan identifies a clear set of priorities to support

victims of crime and anti-social behaviour (ASB) and to protect and support

vulnerable people. This provision of support services for victims of crime and ASB

complements other initiatives from the PCC to provide resources for services for

victims of Domestic Abuse and Child Sexual Exploitation as well as initiatives to

reduce offending and re-offending.

The current service provision is based on an estimate of 41,000 referrals into the

general victim service in 2016/17 and a further 20,000 Domestic Abuse victims

referred from the Constabulary or the Multi Agency Safeguarding Hub (MASH).

It is also anticipated that the level of self-referrals will increase as referral routes

are made more accessible and in line with increased awareness raising.

Read full description

## CPV classification

Call centre

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/15b0b2e5-95a7-4f32-9236-7a65bbd8375c)

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