Source: https://tendernation.io/opportunities/01a13c09-5391-7327-9a3f-88f3d22e910b/interim-project-lead-to-review-customer-contact-systems-and-processes closed GB open procedure Suitable for SMEs # Interim project LEAD to review customer contact systems and processes [Southend-on-sea Borough Council](https://tendernation.io/buyers/southend-on-sea-borough-council) Estimated value £15,000 Published 27 Mar 2017 Deadline Closed 18 Apr 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Council would like to appoint an Interim Project Lead to review the following: Review and understand the Gandlake solution, (what works well, what does not work well, what do we want the new solution to do, what impact and how does universal credit fit in). Review our existing systems and subsequent contracts to ascertain what we have already purchased and whether these be further maximised to see if we are utilising them to their full potential. Please register free of charge to our e-tendering system to view the ITT and submit your response. [procontract.due-north.com](https://procontract.due-north.com) ### Contract ID on ProContract is DN252911 Failure to register on the above will result in you not being able to take place in this bid. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/11e8d6a2-0b5d-4ea0-814c-ab1e1d6cafaf) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Southend-on-sea Borough Council: past awards and live tenders](https://tendernation.io/buyers/southend-on-sea-borough-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [IT services: consulting, software development, Internet and support – Prestations de développement numérique, d'information et d'accompagnement aux usages sur dataMEL - plateforme métropolitaine de données open source de la Métropole Européenne de Lille · Métropole européenne de Lille · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-679d-7184-aab7-c3cb2d88346f/france-it-services-consulting-software-development-internet-and-support-p) [IT services: consulting, software development, Internet and support – Dokument- och ärendehanteringssystem · Sundbybergs kommun · 10 days left · 29 Oct 2026](https://tendernation.io/opportunities/01a156a9-6668-719a-97d6-13ca7e3dacee/sweden-it-services-consulting-software-development-internet-and-support-d) [IT services: consulting, software development, Internet and support – Utrzymanie w ruchu i rozwój systemu informatycznego SIOEZ w tym prace programistyczne oraz usługi im towarzyszące · Centralna Komisja Egzaminacyjna · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a156a9-6358-70a4-99f9-c3f4d782f582/poland-it-services-consulting-software-development-internet-and-support-u) [IT services: consulting, software development, Internet and support – Servicios de mantenimiento, soporte y desarrollo evolutivo de los sistemas de gestión de subvenciones y de digitalización de los procesos internos de ACCIÓ · Agencia Para la Competitividad de la Empresa · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6297-7227-819a-e22aac2c6068/spain-it-services-consulting-software-development-internet-and-support-se) [Software development services – Servicii Dezvoltare Platformă Națională Integrată de Trasabilitate și Control al Deșeurilor Medicale - Proiect PRODESMED · Institutul National de Sanatate Publica · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-6554-706b-aa4d-c8cd3e1125bf/romania-software-development-services-servicii-dezvoltare-platforma-national) [IT services: consulting, software development, Internet and support – Fortführung ArcSight ExtranetBw · Bundesamt für Ausrüstung, Informationstechnik und Nutzung der Bundeswehr · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a156a9-680e-73df-a1b6-7443065ec930/germany-it-services-consulting-software-development-internet-and-support)