Source: https://tendernation.io/opportunities/01a13c09-2da2-70be-9c91-dd0f777acab3/technical-support-services-to-the-implementation-of-unified-communications awarded GB restricted procedure Suitable for SMEs # Technical Support Services to the Implementation of Unified Communications [Defra Network eTendering Portal](https://tendernation.io/buyers/defra-network-etendering-portal) Often single bidder Estimated value £108,500 Published 15 Feb 2017 Deadline Closed 19 Aug 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Environment Agency led a procurement for a pan-Defra Unified Communications platform and EA and Defra implemented the resulting solution. Implementation is reaching the end but there is a continuing need for telephony technical support to make a number of technical changes to the Defra IT network, work with the Unified Communications supplier to re-configure elements of the new system to address user issues, decommission the old telephony used across the Estate. Telephony technical support services are required to ensure the implementation proceeds to plan and IBM and the UC service provider's technical work is managed appropriately. Additional information: Please note that Defra procurement uses e-tendering, provided by Bravosolutions. In order to access the Bravo system you will need to be registered. Could I therefore request that you register on the Bravo portal for Defra. If you're already registered on the Bravo portal please check that your registration includes Defra, as you have to specify us in order to correctly receive the tender documents. If you have any problems with the registration process, please contact the Bravo helpline on 0800 368 4850 or alternatively email them at . The link you require for new registration/amendments to registrations is - [defra.bravosolution.co.uk](https://defra.bravosolution.co.uk) ## CPV classification Repair and maintenance services of line telephony equipment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/100fcd0e-87bb-4a09-8d9c-bb6fa64730e7) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Defra Network eTendering Portal: past awards and live tenders](https://tendernation.io/buyers/defra-network-etendering-portal) [Sector More Repair & maintenance services tenders](https://tendernation.io/sectors/repair-maintenance) ## More tenders like this [QW Planned and Reactive Facilities Management Services · Qualifications Wales · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15552-1c32-72a6-a86e-45f144e2f84b/qw-planned-and-reactive-facilities-management-services) [Provision of Playground Services · Together Housing Association Limited · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a154e4-48d5-7218-a766-82a2175c6300/provision-of-playground-services) [ESTH - Lift Maintenance PPM & Reactive · Epsom and St Helier University Hospitals NHS Trust · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15476-6399-72fd-bd84-a9ca0f25a632/esth-lift-maintenance-ppm-reactive) [Gas Boiler Services · Maidstone and Tunbridge Wells NHS Trust · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15408-a8ed-726c-bb19-21f575ae5ba0/gas-boiler-services) [Repair and maintenance services – Calamiteitenwerkzaamheden rioolwaterpersleidingen · Waterschap Noorderzijlvest · 49 days left · 7 Dec 2026](https://tendernation.io/opportunities/01a15183-754c-70bf-bff4-46d38ff6fb78/netherlands-repair-and-maintenance-services-calamiteitenwerkzaamheden-rioolw) [Repair and maintenance services of personal computers – Абонаментно и сервизно обслужване на офис техника : компютри, преносими компютри, принтери, скенери, копирни машини, монитори, UPS устройства, модеми, рутери и др., включително доставка на резервни части, материали и консумативи за офис техниката за срок от 12 месеца · ТЕРИТОРИАЛНО ПОДЕЛЕНИЕ "ДЪРЖАВНО ГОРСКО СТОПАНСТВО - КАЗАНЛЪК" · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-c01a-72fa-943e-551c1508bed2/bulgaria-repair-and-maintenance-services-of-personal-computers-abonamentno-i)