Source: https://tendernation.io/opportunities/01a13c08-da96-7006-89ee-f6c612e1c1c9/dud-tenant-resident-satisfaction-survey-for-housing-services

closed GB open procedure Suitable for SMEs

# DUD - Tenant & Resident Satisfaction Survey for Housing Services

[Black Country Business](https://tendernation.io/buyers/black-country-business)

Open field

Estimated value

£15,000 to £20,000

Published

6 Sept 2017

Deadline

Closed

2 Oct 2017

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Dudley MBC is inviting tenders for Star (HouseMark) Tenants and Residents Satisfaction Survey for Dudley MBC's Housing Services.

The purpose of this project is to carry out a satisfaction survey of tenants during 2017/18 to obtain information from our tenants about their assessment of the services we currently provide to identify areas for service improvement.

The information derived from the survey is intended to meet the requirements for benchmarking in accordance with HouseMark 'Star' Satisfaction Survey.

Additional information:

This exercise is being conducted in electronic format (e-tender). If you wish to take part please register with Dudley MBC e-tendering website [blackcountrybusiness.co.uk](https://www.blackcountrybusiness.co.uk) and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms.

Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password.

Details of the project are located under the All Opportunities link which is also where you can express an interest and receive the documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu.

Is a Recurrent Procurement Type? : No

## CPV classification

Customer satisfaction survey

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/0bd7338c-889e-41be-896b-61cb537830b9)

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[Buyer profile Black Country Business: past awards and live tenders](https://tendernation.io/buyers/black-country-business) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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