Source: https://tendernation.io/opportunities/01a13c08-4bce-71de-a36a-94ae46d271ee/interactive-telephony-services [Skip to main content](#main-content) closedGBopen procedureSuitable for SMEs # Interactive Telephony Services [The British Broadcasting Corporation (BBC)](https://tendernation.io/buyers/the-british-broadcasting-corporation-bbc) Estimated value Not stated Published 18 Apr 2017 Deadline Closed 11 May 2017 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender The BBC is seeking suppliers that will offer a fully managed service for the provision of fixed line telephone and mobile short dial code interactivity relating to BBC output that includes a public vote. Under the framework agreements, the suppliers will provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR, mobile short dial codes (MDSCs)) or live call-handling. These will be either on the supplier's own platform with appropriate overflow where necessary or by use of mass-calling platforms Additional information: Please register your interest in this project by taking the following steps: 1 - Register your company on the Bravo Solution e-Tendering portal (this is only required once): 1.1 - Go to [bbc.bravosolution.co.uk](https://bbc.bravosolution.co.uk). 1.2- Click the link on the login page to Register. 1.3 - Accept the terms and conditions and click 'Continue'. 1.4- Enter your correct business and user details. 1.5 - Note the user-name you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an Interest in the tender: 2.1 - Login to the portal with the user-name/password. 2.2 - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only). 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under 'PQQ/ ITT Details',you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 - You mustthen submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk. Read full description ## CPV classification Interactive voice response software package Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/04bae5e0-1afb-4f0b-8c3a-1e9d697cb97c) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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