Source: https://tendernation.io/opportunities/01a13c07-7ebd-71c7-8353-65511976a27f/referral-triage-services-nhs-birmingham-cross-city-ccg closed GB open procedure Suitable for SMEs # Referral Triage Services - NHS Birmingham Cross City CCG [NHS Midlands & Lancashire CSU](https://tendernation.io/buyers/nhs-midlands-lancashire-csu) Estimated value Not stated Published 10 Nov 2015 Deadline Closed 11 Dec 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Clinical Triage is a way of monitoring; directing and appropriately managing patient referrals with the aim of ensuring that the most clinically effective and cost effective outcomes are achieved, whilst at the same time respecting patients’ rights to choice (as defined in the NHS Constitution). NHS Birmingham CrossCity CCG is looking to commission a twelve month pilot to deliver referral triage services for all elective referrals from primary care from April 2016. The outcome of the pilot is to test proof of concept which is driven by impact on patient experience, data collection and clinical quality. The service must have the ability to receive and check referral documents from NHS Birmingham CrossCity CCG member practices in line with commissioner specifications, thresholds and referral guidelines ensuring high quality and consistent clinical assessment service in line with the information detailed in the data recording and reporting section of this specification. The service must work within the following parameters: • Interoperability with national E-referrals system and which does not adversely impact the achievement of the CCG’s achievement for e-referrals usage trajectory. • A working knowledge of the local economy in Birmingham to include acute trusts all healthcare provider services. • Have capability to process all elective referrals by a senior clinician/consultant. • Have mechanism to provide GPs with education/feedback which includes high quality feedback to GPs proposing a management plan that ensures that the GP can effectively care for the patient outside of a hospital as part of the requirements of the NHS GP contract, agreed shared care protocols with secondary care or through the CCG Aspiring to Clinical Excellence Scheme. • Ability to engage and work with secondary care providers, building strong professional relationships. • Ensure the service is Consultant Led • Ability to collect a range of qualitative (clinical and patient experience) and quantitative (activity) data on referrals, clinical decisions, patient experience, referral trends and skills and service gaps as defined in the performance monitoring information. • Able to collect feedback from GPs on their views of the service as well as patient views. • Able to triage, assess and arrange appropriate action within 2 working days of the receipt of referral. • Model of delivery to be operational with effect from April 2016 Location of Provider Premises: The location of the providers premises from which this service is to be delivered must be in the geographical area of the West Midlands. This is because the service forms a critical part of the on-going patient care and integration with existing local care systems will be an important part of the evaluation. The pilot contract duration will be 12 months with an option to extend for a further 6 months. Additional information: Candidates wishing to be considered must register and submit their bid submission through the portal as follows: - Candidates should register on the portal at [mlcsu.bravosolution.co.uk](https://mlcsu.bravosolution.co.uk) (registration and use of the website is free of charge). ii) Once registered, candidates must express interest by - logging-in to the Midlands & Lancashire CSU e-Tendering portal, - selecting response to advert and ITT, - select Open Access ITT, - search for and access listing related to this contract (itt\_352) and view details, - click on Express Interest link iii) Once you have expressed interest, access the My ITTs page where you can download documentation (if required) & construct your reply as instructed. You must submit your reply on the website by the deadline stated. For technical support in submitting your expression of interest contact the BravoSolution Help-desk on 0800 368 4850 or . Providers must submit their completed ITT by 17:00 on 11th December 2015. The services to which this advertisement relates are for Health Services and therefore remain within the scope of Part B of Schedule 3 of the Public Contracts Regulations 2006 (as amended). Neither placement of this advertisement nor any other indication shall be taken to mean that the Contracting Authority intends to hold itself bound by any Regulations, save those applicable to Part B services. Read full description ## CPV classification Health services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/fc8a36b5-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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