Source: https://tendernation.io/opportunities/01a13c06-935f-72f2-bcce-a44f76b217b3/provision-of-housing-benefit-and-council-tax-remote-processing-services

awarded GB open procedure Suitable for SMEs

# Provision of Housing Benefit and Council Tax Remote Processing Services

[Royal Borough of Kensington & Chelsea](https://tendernation.io/buyers/royal-borough-of-kensington-chelsea)

Estimated value

£450,000

Published

18 Nov 2016

Deadline

Closed

27 Nov 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Council will require between two and four Housing and Council Tax Benefit officers to provide remote processing of the Council’s Housing and Council Tax Benefit claims. The Assessment Officers will carry out all types of assessments including council and private claims, working age and pension age claims and Passport and non-passport claims. They will also be required to process overpayments using the Council’s Sundry Debtors system and reply to customer’s queries in writing and on the telephone.

The exact number of workers required on any given month will be determined by the Council and will depend upon the volume of work. The Council will issue instructions to the Contractor as and when required.

Additional information: Candidates must register on [capitalesourcing.com](https://www.capitalesourcing.com) where all the procurement documents are accessible for immediate, unrestricted, electronic download.

There is provision for the contract to be extended for up to 24 months

## CPV classification

Data-processing services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/f28c6eb8-adc8-11e6-9901-0019b9f3037b)

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