Source: https://tendernation.io/opportunities/01a13c05-8209-71da-ac28-ef08c4a9d990/1605-pscr-1439-pacesetter-visits awarded GB open procedure Suitable for SMEs # 1605-PSCR-1439- Pacesetter Visits [H M Revenue & Customs](https://tendernation.io/buyers/h-m-revenue-customs) Estimated value £45,000 Published 18 Nov 2016 Deadline Closed 22 Jun 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender ### Background HMRCs Executive Committee (Excom) have an ambition for HMRC to be the best continuous improvement organisation in the public sector and an exemplar to others. By including everyone in the organisation in continuous improvement this should also drive better engagement, performance and leadership. PaceSetter is the vehicle by which we expect to achieve this culture of continuous improvement. The use of PaceSetter to drive continuous improvement is inconsistent across the organisation and the purpose of this work is to give Excom an understanding of why the desired culture of continuous improvement is inconsistent across HMRC and make recommendations on what can be done to address this. ### Expected outcomes The outcome will be a comprehensive written report which will give us an informed independent view of the progress HMRC has made in embedding PaceSetter as our approach to Continuous Improvement and an expert view on the reasons for any inconsistencies between offices, along with themes and recommendations for actions needed to move us to a consistent, mature culture of continuous improvement. As part of this, also: • To check/calibrate our assessment of what good looks like for those offices we have judged to be at Model office status. • To identify what elements we might have missed/not focussed on sufficiently. • To help us understand why other businesses areas may not be using PaceSetter at all. • To provide a comparison against the original principles that PaceSetter was based on when we introduced it in 2010 and the way we have evolved PaceSetter since; and how much we have progressed/diverged from that. Read full description ## CPV classification Business and management consultancy and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/e72b1f76-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile H M Revenue & Customs: past awards and live tenders](https://tendernation.io/buyers/h-m-revenue-customs) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Social Housing Emerging Disrupters 6 · Procurement for Housing · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-4909-7303-a67f-9c3bff3eb4d8/social-housing-emerging-disrupters-6) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge)