Source: https://tendernation.io/opportunities/01a13c05-811b-700c-b47f-b5c498f8cc69/rssb2101-erp-and-crm-solution-for-rssb

closed GB open procedure Suitable for SMEs

# Rssb2101 - ERP and CRM solution for RSSB

[Rail Safety and Standards Board Limited](https://tendernation.io/buyers/rail-safety-and-standards-board-limited)

Estimated value

£600,000 to £1,840,000

Published

15 Jul 2016

Deadline

Closed

17 Aug 2016

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

RSSB ([rssb.co.uk](https://www.RSSB.co.uk)) are seeking to homogenise their central internal systems and deliver these going forward by implementing what will be an essentially “off the shelf” ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system – also “COTS” in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

Additional information: Please refer to Questions and answers document which has been updated on 15 August 2016. Please complete the supplier information in Addendum #1 to Appendix E – RSSB2101 ERP CRM Tender Response document.

Correct dates for Supplier Presentation are 19th and 22nd August 2016.

## CPV classification

Business transaction and personal business software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e73ab0c1-adc9-11e6-9901-0019b9f3037b)

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[Buyer profile Rail Safety and Standards Board Limited: past awards and live tenders](https://tendernation.io/buyers/rail-safety-and-standards-board-limited) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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