Source: https://tendernation.io/opportunities/01a13c04-bf80-706d-ba18-d6f97cbabaa3/annual-avaya-hardware-and-software-support

awarded GB open procedure

# Annual Avaya Hardware and Software Support

[West Dorset District Council](https://tendernation.io/buyers/west-dorset-district-council)

Estimated value

£20,000 to £30,000

Published

18 Nov 2016

Deadline

Closed

23 Oct 2015

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

West Dorset District Council is procuring on behalf of itself, Weymouth and Portland Borough Council and North Dorset District Council for annual hardware and software support for the Avaya IP Telephone system.

The requirements are:

Annual Hardware and Software Support

01.11.15 â&#128;&#147; 31.10.2016

Service Level Agreement â&#128;&#147; Monday to Friday 8:30 am â&#128;&#147; 5:00 pm

Avaya Hardware â&#128;&#147; Break/Fix â&#128;&#147; 4 Hour onsite cover

Avaya Software â&#128;&#147; Firmware, Current Version Update, Service Packs

System Configuration:

Dorchester:

Avaya Communication Manager (CM) 6.3

Avaya Session Border Controller

### Avaya System Manager

Avaya Session Manager

### Avaya G450 Gateway

Avaya S8300 LSP running 6.3

Avaya CMS server R16

Weymouth\\Crookhill:

Avaya S8300 LSP running 6.3

### Avaya G450 Gateway

### Avaya Session Border Controller

The contract will be procured under the attached Terms and Conditions.

Please submit price based bids to the contact details provided by Tuesday 27th October 2015.

## CPV classification

Maintenance services of telecommunications equipment

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/df65d7c6-adc8-11e6-9901-0019b9f3037b)

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