Source: https://tendernation.io/opportunities/01a13c04-a01e-73ca-a173-2196987a3874/hmrc-executive-search-selection-assessment-services-hmrc-adjudicator

awarded GB open procedure Suitable for SMEs

# HMRC Executive Search Selection & Assessment Services - HMRC Adjudicator

[H M Revenue & Customs](https://tendernation.io/buyers/h-m-revenue-customs)

Estimated value

£18,250

Published

18 Nov 2016

Deadline

Closed

28 Aug 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Executive Search services to assist with sourcing an HMRC Adjudicator role. The Authority are seeking a new independent Adjudicator to take up post in April 2016 at the end of the current Adjudicator’s term of appointment.

The role of the Adjudicator was established by the Inland Revenue in 1993 to investigate unresolved complaints made by customers. In 1995, HM Customs and Excise signed a contract with the Adjudicator to provide a similar service for their customers. Following the creation of HM Revenue and Customs in 2005, a new Service Level Agreement was put in place for the Adjudicator to continue to provide independent investigation of complaints that HMRC is unable to resolve. The Adjudicator also looks into complaints made by customers of the Valuation Office Agency, The Insolvency Service and most recently, Pension Wise, but the vast majority of complaints that the Adjudicator looks at are from customers of HMRC.

## CPV classification

Recruitment services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/de880c8f-adc8-11e6-9901-0019b9f3037b)

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