Source: https://tendernation.io/opportunities/01a13c04-1bb9-723f-bc95-09e11edbe506/strategic-partner-tossupport-the-customers-services-transformation-programme

awarded GB restricted procedure

# Strategic Partner toSsupport the Customers Services Transformation Programme

[Haringey Council](https://tendernation.io/buyers/haringey-council)

Estimated value

£2,085,000,000

Published

18 Nov 2016

Deadline

Closed

30 Jul 2013

## About this tender

The tender was for a Strategic Partner to support the London Borough of Haringey in delivering the CST Programme.

Haringey invited tenders for the provision of consultancy services to assist in the implementation of the CST Programme in accordance with the terms and conditions of the MCAS Framework (ref RM662 – Lot 3).

Procurement description – to deliver a programme of performance improvement alongside delivering a better customer experience rather than delivering large scale financial efficiencies.

Nature of works – to develop an over arching strategy and vision for ways customers access services, supported by a new target operating model for Customer Services

## CPV classification

Procurement consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/d92118c4-adc8-11e6-9901-0019b9f3037b)

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