Source: https://tendernation.io/opportunities/01a13c02-ff74-7191-978b-93901e53f61c/cherwell-it-service-desk-software-system-bespoke-configuration awarded GB open procedure # Cherwell IT Service Desk Software System Bespoke Configuration [Bradford Metropolitan District Council](https://tendernation.io/buyers/bradford-metropolitan-district-council) Open field Estimated value Not stated Published 18 Nov 2016 Deadline Closed 12 Oct 2015 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Council need an accredited Cherwell supplier to undertake further bespoke IT services: Professional Services for Cherwell IT Support & System configuration including: consulting, software development on Cherwell IT Service Desk as follows but not limited to: Development and implementation of a bespoke Procurement Product Catalogue including approval workflow, notifications and real-time reporting Development and implementation of a bespoke Access management process for onboarding/offboarding and permissions management including workflow, notifications and real-time reporting Development and implementation of a bespoke Project Management process, including business case, configurable deliverable templates, project updates, workflow, notifications and real-time reporting Development and implementation of a bespoke Configuration Management solution Migration of Incident, Request, Problem and Change Management from Lagan CRM to Cherwell. This will require bespoke configuration bespoke configuration. Migration of Incident, Request, Problem and Change Management from QSM to Cherwell. This will require bespoke configuration bespoke configuration. Timescales: Target completion date for all configurations is 31/01/16 and Suppliers must be available to start work on contract award day. Period of requirements: Suppliers must be available to start work on contract award day. Quality standards/accreditation: Must be an accredited Cherwell Partner. It is expected that the chosen preferred supplier will work with the IT service lead officer for Cherwell to create a specification and planned timetable. Additional information: 6th Floor Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/cd38d3be-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Bradford Metropolitan District Council: past awards and live tenders](https://tendernation.io/buyers/bradford-metropolitan-district-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [IT services: consulting, software development, Internet and support – L-Bank - Europaweite Vergabe einer KI-gestützten Lösung zur Verarbeitung von Elterngeldanträgen und Nachweisen im Verhandlungsverfahren mit Teilnahmewettbewerb nach VgV · Landeskreditbank Baden-Württemberg - Förderbank - (L-Bank) · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-95b1-7144-aa3a-6e4de7a75864/germany-it-services-consulting-software-development-internet-and-support)