Source: https://tendernation.io/opportunities/01a13c02-fb03-7293-9173-c4719da2b090/technology-requirements-lot-1-business-telephony-and-contact-centre-lot-2

cancelled GB restricted procedure

# Technology Requirements: Lot 1 - Business Telephony and Contact Centre; Lot 2 - Customer Relationship Managament and Mobile Technology

[Hanover Housing Association](https://tendernation.io/buyers/hanover-housing-association)

Estimated value

£600,000

Published

15 Dec 2016

Deadline

Closed

18 Jan 2017

## About this tender

Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

Additional information: The procurement documents are available for unrestricted and full direct access, free of charge, at

[hanover.bravosolution.co.uk](https://hanover.bravosolution.co.uk)

## CPV classification

Computer equipment and supplies

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ccf275f3-4b54-4d87-9c60-aa9e9c89671e)

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