Source: https://tendernation.io/opportunities/01a13c02-20a8-7136-b13b-8aca056ed6aa/provision-of-crm-system

awarded GB open procedure Suitable for SMEs

# Provision of CRM System

[Blue Orchid](https://tendernation.io/buyers/blue-orchid)

Estimated value

Not stated

Published

18 Nov 2016

Deadline

Closed

17 Sept 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Please refer to our website to access full details.

We require a Cloud based Business Support CRM and enquiry management system to enable us to effectively manage our core internal processes, improving our efficiency and overall provision of business support. Blue Orchid wishes to procure the following:

â&#128;¢ CRM enquiry and management system

â&#128;¢ Reporting facility and basic reports (see detail later)

â&#128;¢ Marketing and communications management system

â&#128;¢ System integration

â&#128;¢ Installation

â&#128;¢ Training

â&#128;¢ Maintenance and Support

â&#128;¢ Ongoing development and be-spoking

Please note: Blue Orchid has not yet been awarded ERDF funds and there is therefore no guarantee that there will be an award of a contract, as this service is dependent on securing ERDF funding. Please note, therefore that response to this submission is at the sole cost of the supplier.

Additional information: Please note - closing time for submissions on end date is 9:00 a.m.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/c49159f2-adc8-11e6-9901-0019b9f3037b)

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