Source: https://tendernation.io/opportunities/01a13c00-c4fd-725a-8deb-78ed76f1ee7d/into-film-customer-relationship-management-system closed GB open procedure Suitable for SMEs # Into Film Customer Relationship Management System [BFI](https://tendernation.io/buyers/bfi) Estimated value Not stated Published 25 Aug 2015 Deadline Closed 10 Sept 2015 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Into Film is an organisation established by leading film education charities First Light and FILMCLUB to inspire young people aged 5-19 across the UK to learn through and about film. Into Film puts film at the heart of children and young people's learning and cultural experience. Working with the education sector and film industry it delivers an ambitious and accessible 'See, Think, Make. Imagine' programme that seeks to make a step change in film learning for 5-19 year olds, encouraging and enabling watching, making and critical understanding on a scale never before seen in this country. Into Film works across the UK, and employs around 100 people in offices in London, Birmingham, Salford, Cardiff, Edinburgh and Belfast. The performance of Into Film, and the evaluation of its activity, is carried out through the setting and monitoring of various Key Performance Indicators (KPIs). As such, any data that can be captured around Into Films impact in its target areas has significant value in determining the effectiveness of operations. Into Film wishes to deploy a Customer Relationship Management (CRM) solution to enable the organisation to build a clear picture of its customers and meet the following high-level business requirements: - Provide a single, authoritative source of information regarding all entities with which Into Film has contact, including individuals, organisations, partners and industry bodies. - Establish contact and case management for Into Film staff, allowing teams and departments to maintain a clear view of incoming requests, and manage responses through to resolution. - Provide an overview of organisation, department and team activities through appropriate workflow, planning and scheduling - Consolidate the communications activity of the organisation, ensuring marketing and other communications are targeted, timely and relevant. - Allow Into Film to capture potential customers, whether individuals or organisations, and manage the development of those relationships. Additional information: To take part in this tender, please visit the BFI's e-procurement portal at: [bfi.org.uk](http://www.bfi.org.uk/about-bfi/business-services/selling-bfi) where you will need to register, if you haven’t already, and express an interest in this opportunity to access the relevant documents. Please note expressions of interest will only be accepted via the portal. Is a Recurrent Procurement Type? : No [in-tendhost.co.uk/bfi/aspx](https://in-tendhost.co.uk/bfi/aspx/) Read full description ## CPV classification Customer Relation Management software package Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/b69d4724-adc8-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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