Source: https://tendernation.io/opportunities/01a13c00-8cb4-714f-8109-a7159ca2a2e1/online-enforcement-penalty-payment-solution

awarded GB open procedure Suitable for SMEs

# Online Enforcement Penalty Payment solution

[Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service)

Open field

Estimated value

Not stated

Published

18 Nov 2016

Deadline

Closed

22 Aug 2015

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

PLEASE NOTE - THIS IS FOR TRANSPARENCY PURPOSES ONLY, ONLY CAPABLE SUPPLIERS UNDER THE DIGITAL SERVICES FRAMEWORK WILL BE INVITED TO BID.

DVLA is moving to transform its business towards a digital model on a continuous improvement basis to provide a better, more responsive service to its customers, reduce costs and improve accuracy. This development supports this strategic aim by enabling customers to pay vehicle related Enforcement Penalties online instead of via the current manual system over the phone or by post.

DVLA invokes vehicle-related regulatory powers that result in financial penalties being imposed on customers. Since the closure of the Local Office Network all related payments are now paid via one of two resource intensive channels:

• a cheque is sent to DVLA in the post;

• the customer contacts DVLA’s Customer Enquiry Group (CEG) by telephone to pay the outstanding penalty.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b4e41ab0-adc8-11e6-9901-0019b9f3037b)

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