Source: https://tendernation.io/opportunities/01a13c00-54de-72b7-a01b-051b51c4990c/so17848-provision-of-software-support-rca110488 awarded GB open procedure Suitable for SMEs # SO17848 Provision of Software Support (RCA110488) [Crown Commercial Service](https://tendernation.io/buyers/crown-commercial-service) Open field Estimated value £1,634,798 Published 18 Nov 2016 Deadline Closed 18 Apr 2016 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Suppliers are required to provide pricing for the twelve (12) month renewal of software support for the following licences: Autonomy Standard Maintenance and Support: For 40,100 Users 1 HP IDOL 7.5 Software ### Internal - 400,000 Users ### Extranet - Unlimited Users Production, unlimited CPU's ### Documents: unlimited License term: perpetual 1 HP IDOL 7.5 Software Internal - 1,000 users, 1 CPU ### Application name: DII License term: perpetual 01 Apr 16 – 31 Mar 17 ### Axceler (Metalogix) Basic Software support for unlimited installations across Defence on SharePoint ### Control Point Unlimited installations across Defence on SharePoint 30 Jun 16 – 29 Jun 17 ### Becrypt Basic Support ### Qty 15,000 Disk Protect Baseline (reducing as XP laptops are replaced by Win7 versions) ### DigiLink Basic Support ### For unlimited installations Outlook Client Enterprise Agreement 01 Apr 16 – 31 Mar 17 ### McAfee Basic Support - MFE Firewall: 6 installations - MFE HIP DESKTOPS: 44 installations, - MFE HIP Servers: 74 installations, - MFE Network Sensor: 4 installations, - MFE Web Gateway: 42 installations - MFE Web Malware: 8,000 installations, - MFE Web Security: 18,000 installations 01 May 16 – 30 Apr 17 Checkpoint aka Arrow IOG Basic Support 2 installations of Gateway Support 08 May 16 – 07 May 17 Ultra Electronics IOG Advanced Support 14 Installations of Encryptors: 2 x NetCA MGMT SYS 12 x ED20M 01 June 16 – 31 May 17 Jam Software Basic Support and maintenance 67 Space Observer Enterprise Edition 1516 Space Observer Remote Client 16 Apr 16 – 15 Apr 17 - Source Code UK Ltd Basic Support BlackPearl Enterprise Agreement to cover support of whole of defence Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/b20ee008-adc9-11e6-9901-0019b9f3037b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Crown Commercial Service: past awards and live tenders](https://tendernation.io/buyers/crown-commercial-service) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)