Source: https://tendernation.io/opportunities/01a13c00-29e2-701a-8d00-48fed8780ded/out-of-hours-telephone-information-advice-and-guidance-service-for-people-with

closed GB open procedure

# Out of Hours Telephone Information, Advice and Guidance Service for People with Mental Health Needs

[North Yorkshire County Council](https://tendernation.io/buyers/north-yorkshire-county-council)

Estimated value

£99,999

Published

20 Aug 2015

Deadline

Closed

20 Mar 2015

## Who can bid

- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Out of hours Telephone Information, Advice and Guidance Service for People aged 18 and over with Mental Health Needs. To provide a telephone contact service which can be accessed by individuals living within North Yorkshire who have Mental Health needs. The service will enable individuals to receive advice, information and guidance during the hours when statutory mental health services are not readily available. The service is designed to respond to urgent concerns and will operate within a recovery model ensuring callers' benefit from an effective intervention.

Additional information: To access the tender documents you must register your organisation details on the YORtender system on the following link [yortender.co.uk](https://www.yortender.co.uk/) by creating a user-name, password and Company profile. To viewdetails of this contract, click on the Current Opportunities icon, the Opportunity should be displayed on the page;alternatively use the Opportunity Search icon to find the opportunity. In the search criteria set: Organisationto: North Yorkshire County Council. Use the 'Contains' search to search by key word or the contract ID:9U8N-DKBYP4 Display tenders to: All. Matching categories to: All. Click search and the details of this contract should be displayed. Once you locate the tender you will need to express your interest in this tender by clicking the Register tab which will then allow you to download any documentation required, complete and re-attach the documents to the system. This should be done in advance of the deadline date. If you require further information, guidance or support using YORtender please visit the website link [yortender.co.uk](https://www.yortender.co.uk/procontract/help.nsf/frm_banner_help?openform), which contains an overview of the system as well as detailedguidance for registering and participating in procurement projects. If you have specific system issues pleasecontact the YORtender Help-desk; tel.: +44 8445434580 or email:. Completed Submissions must be submitted electronically to [yortender.co.uk](https://www.yortender.co.uk) and be received no later than 12:00 on 20 March 2015. Late submissions will not be accepted. If you require further information, guidance or support using YORtender please contact the helpdesk; 0844 5434580

Read full description

## CPV classification

Call centre

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b0a35adc-adc8-11e6-9901-0019b9f3037b)

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